Damage
: All damages must be noted at time of delivery. If a bill is signed that there is no damage,
buyer accepts delivery as free and clear. Any claim for damages of the goods, when FOB Destination,
that incurred during shipment by the carrier are insured and handled directly with the carrier by the
Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND INSPECT YOUR
DELIVERY. When FOB Destination, if the item is damaged by the freight company, and Purchaser
cancels rather than accepts a replacement, the order can be cancelled by paying for freight costs
both ways and a 35% restocking fee for stocked items. No cancellation or refunds on custom/made
or made to order products. When shipped 3rd Party (FOB Warehouse), Purchaser assumes all
responsibility for delivery, payment of freight and freight claims for damages during shipment.
Manufacture defects will be handled directly with Seller, subject to the limited warranty below.
Fees:
All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the
goods under any circumstance. If Seller agrees in writing to take back stocked goods, there will be a
restocking/service fee that is 35% of the purchase price of the goods and freight both ways (product
must be new, unused, and in original packaging). If Purchaser returns goods claiming that the goods
are defective and goods are found to be in working condition by the Seller, Purchaser is liable for the
cost of freight both ways plus and a service fee that is 35% of the purchase price of the goods. Built
to Order and Custom products are nonreturnable, nonrefundable. Purchaser must notify Seller of
nonconforming goods within 48 hours of receipt, after which time all goods are deemed accepted by
the Purchaser. If an order has been placed and production has not started, cancellation of your order
will be a 15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), a
collection fee plus NSF fee of $50 will be added to the invoice, which Purchaser agrees to pay
promptly. If Purchaser puts a
stop payment on a check or credit card for any reason, Purchaser agrees to pay for all costs
associated with the Seller’s collection or litigation of such a claim, including, without limitation, general
and special damages, court costs and attorneys’ fees. Finance charges begin the date of invoice.
Title to the goods reverts back to the Seller in the case of nonpayment of goods or services. All fees
and costs to retrieve the product, cost of freight, legal costs, collection fees and court fees, credit card
fees and interest rate of 18% (annual rate) will be the responsibility of the Purchaser. In a credit card
dispute, Purchaser assumes and must immediately pay any “credit card arbitration” fees and
chargeback fees which the credit card companies charge at the time of the chargeback. Cancelled
orders using a Credit Card will have an additional fee of 3% deducted from the refund. Any disputes
not resolved within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY:
Seller warrants that the goods will be free of defects in materials and
workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 1
(year) year; cabinetry and labor (uninstalled) for a period of 12 (twelve) Months (Model numbers “Vino”
and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model numbers start
with EL, VT, IL, or EP: parts and labor for cooling system and cabinetry for a period of 12 (twelve)
months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers,
Humidor, Portofino Wood Cellars, and Refrigerators). (Models start with EL, VT, IL or EP). WineMate
and Cellar Tec (WM, Wine Mate or CT)(Wine Cooling Units) Split and Ducted Systems and other
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Summary of Contents for element EL-155SDWS
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