Terms of Sale
Cancellation or Fees Terms:
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If item
with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus freight
costs both ways will be charged. All damages must be noted at time of delivery on BOL and Seller
to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if cancelation is
authorized by Seller, a 35% restocking fee and freight both ways will be charged. No cancelation or
refund on made-to- order products. If an order has been placed and production has not started,
cancellation fee of 15% of total amount will be charged. Cancelled orders paid by Credit Card will
have an additional fee of 3% deducted from the total refund. Once your order has shipped, the
shipping address cannot be changed. Refurbished units are sold as is. Purchaser assumes risks to
the quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein.
Defective Return and Exchanges:
Prior diagnosis and troubleshooting by Vinotemp Technical Service Team is required for
a defective product exchange to occur, should all other repair remedies fail.
All defective return exchanges require a Return Authorization Number (RA) assigned by Vinotemp.
Any unauthorized defective return to Vinotemp will be rejected at the time of attempted
delivery. Return freight costs for defective product is covered by Vinotemp within the first 90 days
from date of sale. For defective Return Authorizations issued after the 90th day from date of sale,
the purchaser assumes responsibility for any related freight costs within the product warranty term.
Purchaser responsible for any/all boxes, packaging materials, etc., to ensure return product is
packaged correctly and fit for transit. Vinotemp is not liable for damages resulting from improper
packaging or shipper mishandling. Vinotemp is authorized to reject any
authorized defective returned product that arrives damaged.
Initials ________________ Accept Terms & Conditions Date ________________
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from
Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:
Shipping
/
Delivery
fees are the responsibility of the Purchaser whether freight prepaid or freight
collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have
reached Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear.
Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or
deliver the goods into the Purchaser’s location. Delivery to remote locations may require additional
fees. Remote location may be defined at the discretion of the carrier as more or less than 50 miles
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