Troubleshooting Guide
Symptom
Possible Cause
Corrective Action
No bake, no broil, no oven lights, no
power from line break relay (K17)
red wire to P12 black wire.
House breaker or fuse open.
Reset breaker or replace fuse.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No bake, no broil,
oven lights and surface igniters
operate.
House breaker or fuse open.
Reset breaker or replace fuse.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No or insufficient bake, oven lights
operate.
Open bake element.
Replace bake element.
Open selector.
Replace selector.
Open thermostat.
Replace thermostat.
Open relay K10, K11, K12, K13, or
K17.
Replace oven control board.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No or insufficient broil, oven lights
operate.
Open broil element.
Replace broil element.
Open selector.
Replace selector.
Open thermostat.
Replace thermostat.
Open relay K12, K13, or K17.
Replace oven control board.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No or insufficient convection bake,
oven lights operate.
Open bake element.
Replace bake element.
Open broil element.
Replace broil element.
Open convection element.
Replace convection element.
Open convection fan motor.
Replace convection fan motor.
Open selector.
Replace selector.
Open thermostat.
Replace thermostat.
Open relay K5, K6, K10, K11, K12,
K13, K14, or K17.
Replace oven control board.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No or insufficient convection roast,
oven lights operate.
Open broil element.
Replace broil element.
Open convection element.
Replace convection element.
Open convection fan motor.
Replace convection fan motor.
Open selector.
Replace selector.
Open thermostat.
Replace thermostat.
Open relay K5, K6, K7, K12, K13,
K14, or K17.
Replace oven control board.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
Troubleshooting
©2012 Viking Preferred Service
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