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Viking RAD-AMP, User Manual

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Viking RAD-AMP User Manual Download Page 6

A. Line Extender

B. Call Diverter

When the

RAD-AMP

is configured as a Call Diverter and inbound ringing is detected on the 

LINE IN

port, the 

RAD-

AMP

will dial the user programmed phone number (see 

Programming

) on the 

LINE OUT 

port, answer the 

LINE IN

port, and bridge the two ports together for a nearly transparent transfer. For disconnect, the 

RAD-AMP

senses busy

signals, return dial tone (if enabled), maximum call time (if enabled), the Touch Tone command 

#7

or a CPC break on

either port.  

Note:  

The “Priority 1” and “Priority 2” access codes can work well together. As an example, one group of users can be

given the “Priority 2” access code, and hence only have the ability to dial within the PABX system. Another group of
trusted users (supervisors, for example) could be given the “Priority 1” access code, and thus have unrestricted remote
access to the PABX system, including outbound dialing.

When the 

RAD-AMP

is configured as a Line Extender, it will always answer an incoming call after the programmed ring

delay.  In the “Line Extender” mode, the 

RAD-AMP

offers either unsecured access, or two levels of secured access,

designated “Priority 1” and “Priority 2.”  “Priority 1” access may be used in applications where the 

RAD-AMP

’s outbound

line is either a CO line or a PABX extension, whereas the “Priority 2” access mode is specific to applications where the

RAD-AMP

’s outbound line is a PABX extension. 

1. Unsecured Access

If neither the “Priority 1”, nor the “Priority 2” access codes have been programmed, the unit is “Unsecured.”  In this
mode, the 

RAD-AMP

answers the inbound call, double beeps, bridges the lines together, and the caller is given full

and immediate access to the outbound line.  The caller may then dial without restriction. Anybody that calls into the

RAD-AMP

is given an extended line.

2. Priority 1 (unlimited) Access

When a “Priority 1” access code has been programmed, the 

RAD-AMP

answers the inbound call and prompts the

caller with a single beep. The caller is then required to enter a 6 digit access code. If an access code is not entered
within 20 seconds, the 

RAD-AMP

will triple beep and hang up.  When a valid access code has been entered, the

RAD-AMP

will double beep and bridge the lines together providing access to the opposite line port.  Anybody that

calls into the 

RAD-AMP

and successfully dials the “Priority 1” access code has unlimited access to the extended

line. 

3. Priority 2 (limited) Access

This mode is specific to PABX applications. When a “Priority 2” access code has been programmed, the 

RAD-AMP

answers the inbound call and prompts the caller with a single beep. The caller is then required to enter a 6 digit
access code. If an access code is not entered within 20 seconds, the 

RAD-AMP

will triple beep and hang up.  When

a valid “Priority 2” access code has been entered, the 

RAD-AMP

will double beep and bridge the lines together pro-

viding access to the opposite line port.  The caller is then given limited access, and may only dial extensions and
features within the PABX. If the caller attempts to dial  the PABX outside line number (programmable, but typically
a 9) to place a call outside of the PABX, the caller will hear a triple beep and be immediately disconnected. This
effectively prevents toll fraud and system abuse.

Important

:  If the PABX utilizes any special direct trunk access

codes in addition to the outside line number, the 

RAD-AMP

can not prevent toll fraud and system abuse on a

“Priority 2” access call. 

C. Telecommuting Extender

When the 

RAD-AMP

is configured as a Telecommuting Extender, it can be programmed to provide either supervised

or un-supervised call forwarding from a PABX station to a remote employee's home or cell phone. This allows the
remote employee to take business calls as if they are actually "in the office".  Calls can be forwarded to one of nine dif-
ferent phone numbers so that calls may follow them wherever they may go.  The Telecommuting Extender mode also
provides the remote employee access to the PABX/KSU system, similar to the line extender mode.

For disconnect, the 

RAD-AMP

senses busy signals, return dial tone (if enabled), maximum call time (if enabled),

the Touch Tone command 

#7

or a CPC break on either port.  In addition, the 

RAD-AMP

will flash the 

LINE OUT

port for 500ms when the Touch Tone command 

#1

is entered and disconnect the 

LINE OUT

port for 2 seconds,

when the Touch Tone command 

#2

is entered.

4. Disconnect

6

Summary of Contents for RAD-AMP

Page 1: ...loyees or locations As a line extender the RAD AMP provides authorized users remote access to PABX Centrex or Electronic Key system features As a call diverter the RAD AMP provides call forwarding from one location to another After detecting an inbound call the RAD AMP accesses a second phone line dials a preprogrammed Touch Tone number and then bridges the two lines As a Telecommuting extender th...

Page 2: ... areas or allowing remote employees to use company lines for toll calls Call Diverter The mode of operation in which the RAD AMP forwards a call to a pre programmed phone number Telecommuting Extender The mode of operation in which the RAD AMP forwards calls to one of nine pre programmed numbers as well as providing remote access to an analog PABX KSU station or C O line including all features ava...

Page 3: ...ation section D Maximum call timer enter 2 digits no digits disables factory disabled Ring delay 1 9 factory set to 1 Alert tones On call progress beeps factory enabled Alert tones Off Enable dial tone detection for installations without CPC or busy signal Disable dial tone detection factory setting Exit programming and disconnect Set all programming features to factory settings Note Call timer di...

Page 4: ...tory setting Exit programming and disconnect Set all programming features to factory settings Note Call timer digits specified as follows 00 15 seconds 01 99 5 49 5 minutes in 5 minute increments 1 2 3 6 digits 6 digits 6 digits 1 digit 1 32 digits 1 32 digits 1 32 digits 1 32 digits 1 32 digits 1 32 digits 1 32 digits 1 32 digits 1 32 digits 4 7 8 2 digits 1 digit 9 0 5 6 7 47 45 46 44 01 02 03 0...

Page 5: ...he RAD AMP allows an employee to work from a remote location by pro viding most PABX features to be utilized from their home or cell phone All programming features including mode of operation access codes security codes call timers alert tones and phone numbers are programmable from a standard Touch Tone phone see Programming The RAD AMP provides a remote night mode contact input which can be conn...

Page 6: ...hang up When a valid access code has been entered the RAD AMP will double beep and bridge the lines together providing access to the opposite line port Anybody that calls into the RAD AMP and successfully dials the Priority 1 access code has unlimited access to the extended line 3 Priority 2 limited Access This mode is specific to PABX applications When a Priority 2 access code has been programmed...

Page 7: ...e employee can Log In by programming one of the nine pre pro grammed phone numbers as the forwarding number see section 1 3 Remote PABX KSU Feature Use 2 Supervised and Unsupervised Forwarding b Unsupervised Forwarding The remote employee calls into the LINE IN port of the RAD AMP hears a single beep tone and dials 0 A logged out employee will appear as a busy PABX KSU station Unsupervised forward...

Page 8: ...t can also provide bridging to a second central office line With two levels of access and programmable toll restriction the RAD 1 provides the security required to help prevent phone sys tem and toll abuse The RAD 1 answers on the first ring and disconnects on CPC time out or by dial ing 7 The 600 ohm LINE OUT port provides loop closure for audio access to sys tem features or an external device Fo...

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