Troubleshooting
26
©2013 Viking Preferred Service
Symptom
Possible Cause
Corrective Action
No convection broil, timer display on,
oven lights operate.
Open broil element.
Replace broil element.
Open selector.
Replace selector.
Open thermostat.
Replace thermostat.
Open convection fan motor.
Replace convection fan motor.
Open relay K12, K13, K5, K6 or K7. Replace oven control board.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No TruConvec, timer display on,
oven lights operate.
Open convection element.
Replace convection element.
Open convection fan motor.
Replace convection fan motor.
Open selector.
Replace selector.
Open thermostat.
Replace thermostat.
Open relay K14, K5, or K7.
Replace oven control board.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No self-clean, bake and broil operate
normally, timer display on, oven
lights operate, door won’t lock, no
clean indicator light.
Open door latch motor.
Replace door latch motor.
Out of calibration selector.
Replace selector.
Out of calibration thermostat.
Replace thermostat.
Open relay K3.
Replace oven control board.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
No self-clean, bake and broil operate
normally, timer display on, oven
lights operate, door will lock, no
clean indicator light.
Open door latch switch.
Replace door latch assembly.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
Oven in self-clean mode, oven
heats, oven not reaching elevated
clean temperatures.
Open door latch switch.
Replace door latch assembly.
Oven sensor out of calibration.
Replace oven sensor.
Open oven control board.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.
Oven door won’t unlock (oven below
elevated clean temperatures).
Open TCO.
Replace TCO.
Open door latch motor.
Replace door latch motor.
Oven sensor out of calibration.
Replace oven sensor.
Faulty oven control board.
Replace oven control board.
Open relay K3.
Replace oven control board.
Defective oven wiring (shorted,
open, or burned).
Repair or replace defective wiring.