Viking Professional Custom VGRT548-4GQSS User Manual Download Page 11

Page: 11 / 12

VGRT PROFESSIONAL SERIES

BUILT-IN GAS RANGETOP WARRANTY

ONE YEAR FULL WARRANTY

Built-in gas rangetops and all of their component parts, except as detailed below*, are warranted to be free from
defective materials or workmanship in normal household use for a period of twelve (12) months from the date of
original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which
fails or is found to be defective during the warranty period.

*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety
(90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER
WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.

FIVE YEAR LIMITED WARRANTY

Any surface burner, griddle tubular burner, or grill tubular burner which fails due to defective materials or workmanship
in normal household use during the second through fifth year from the date of original retail purchase will be repaired
or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY

This warranty applies to applications where use of the

product extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations,
private clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food service locations,
and institutional food service locations.

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of
the product during the term of the warranty.

This warranty shall apply to products purchased and located in the United States and Canada.  Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative.  Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative.  This warranty does not apply to commercial usage. Warrantor is not
responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or
otherwise.  Some jurisdictions do not allow the exclusion or limitation of incidental of consequential damages, so the
above limitation or exclusion may not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts
by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the
product or its component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods or
services covered hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise to
the claim.

WARRANTY SERVICE

: Under the terms of this warranty, service must be performed by a factory authorized Viking

Range Corporation service agent or representative.  Service will be provided during normal business hours, and labor
performed at overtime or premium rates shall not be covered by this warranty.  To obtain warranty service, contact the
dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation.  Provide model and serial number and date of original purchase.  For the name of your nearest
authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking
Range Corporation.

IMPORTANT

: Retain proof of original purchase to establish warranty period.

The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.

Any implied warranties of merchantability and fitness applicable to the above described surface burner, griddle tubular
burner, or grill tubular burner are limited in duration to the period of coverage of the applicable express written limited
warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which may vary from jurisdiction to jurisdiction.

VIKING RANGE CORPORATION

111 Front Street •Greenwood, Mississippi 38930 USA • (662) 455-1200

Specifications subject to change without notice

Record the following information indicated below. You will need it if
service is ever required. The serial number and model number for your
rangetop is located on the left rear side of the burner box.

Model Number

Serial Number

Date of Purchase

Date Installed

Dealer’s Name

Address

If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.

Plle

asse

e rre

etta

aiin

n tth

e m

all ffo

orr ffu

uttu

urre

e rre

effe

erre

ncce

errvviicce

e IIn

nffo

orrm

attiio

If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the

authorized service agency can be obtained from the dealer or
distributor in your area.

2. Have the following information readily available:

Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased

3. Clearly describe the problem that you are having.

If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641 or write to:

VIIK

KIIN

G R

E C

TIIO