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SERVICE INFORMATION
It is assumed that your refrigerated beverage center has been properly installed in accordance with all specifications and
local codes and the appliance has been properly grounded. If your refrigerated beverage center should fail to operate,
review the troubleshooting chart before calling for service.
If service is required:
1. Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
•Model number
•Serial number
•Date of purchase
•Name of dealer from whom purchased
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact
Viking at (888) 845-4641 or write to:
VIKING PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required. The serial number and
model number for your refrigerated beverage center is located on the front of the unit at the base of the door frame.
Model Number
Serial Number
Date of Purchase
Date Installed
Dealer’s Name
Address
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
This manual should remain with the refrigerated beverage center for future reference.
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Glass Door (Indoor Units only)
Use a glass cleaner or mild soap and water with a soft cloth to clean the glass door. Do not use any abrasive powders.
On full overlay models, use caution when cleaning near logo area.
Door Gasket
The vinyl gasket may be cleaned with mild soap and water, a baking soda and water solution, or a mild scouring powder.
Painted Surfaces
Wash with warm soapy water.
DO NOT USE
steel wool, abrasive cleansers, ammonia, acids or commercial oven cleaners
which may damage the finish.
TROUBLESHOOTING CHART
Problem
Possible Cause/Solution
Odor in cabinet
Interior needs cleaning.
Noisy operation/cabinet vibrates
Cabinet not level; weak floor.
Cabinet light not working
Bulb burned out; no power at outlet.
Appliance will not run
Temperature control to “OFF”; line cord not plugged in; no
power at electrical outlet; house fuse blown.
Appliance runs too long
Prolonged door openings; control set too cold; condenser
needs cleaning
Moisture collects inside
Too many door openings; prolonged door openings; (hot,
humid weather increases condensation.)
Moisture collects to outside surface
Control improperly set. (hot, humid weather increases
condensation.).
Interior too hot/too cold
Control improperly set; faulty thermometer; (relocate
thermometer to center of cabinet and recheck.)
CLEANING AND MAINTENANCE
Any piece of equipment works better and lasts longer when maintained properly and kept clean.
Condenser
The condenser tubing inside the cabinet does not require frequent cleaning; however, satisfactory cooling depends on
adequate ventilation over the coils. Be sure that nothing obstructs the required air flow openings in front of the cabinet.
Spiders and insects can nest in and around the refrigerated beverage center causing damage to the unit. Frequently
brush or vacuum lint and dirt from the condenser coils for efficient performance by unscrewing the grill on the bottom
front of cabinet.
Cabinet
The cabinet can be washed with mild soap and water and thoroughly rinsed with clear water. Never use abrasive scouring
powders.
Interior
Wash interior compartment with mild soap and water. Do not use abrasive powder, solvent, polish cleaner or undiluted
detergent.
Stainless Steel Parts
All stainless steel parts should be wiped regularly with hot soapy water. Use a liquid cleaner designed for stainless steel
when soapy water will not do the job.
Do not use
steel wool, abrasive cloths, cleansers, or powders. Do not permit citrus
or tomato juice to remain on stainless steel surfaces, as citric acid will permanently discolor stainless steel.
Brass Parts
CAUTION:
All brass parts are coated with an epoxy coating.
DO NOT USE BRASS OR ABRASIVE CLEANERS ON THE
BRASS PARTS.
All brass parts should be wiped regularly with hot soapy water. When hot soapy water will not do the job,
use every day non-abrasive household cleaners.
