11
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em
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Caau
usse
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haatt T
To
o D
Do
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Ice maker is not producing Ice maker arm is up
Confirm ice maker arm is down. See Automatic Ice Maker
ice.
instructions in use and care
Water supply is not reaching water valve.
See Connecting the Water Supply instructions.
Copper tubing has kinks
Turn off water supply and remove kinks. If kinks cannot be
removed, replace tubing.
Water pressure is too low
Low water pressure must be between 35 to 100 pounds per
square inch to function properly. A minimum pressure of 35
pounds per square inches recommended for refrigerators with
water filters.
Check freezer tempertaure
See Temperature Controls in use and care manual to adjust
controls. Freezer must be between 0
o
- 2
o
F (-18
o
to -17
o
C).
Ice bin is not installed properly
See Ice and Water instructions in use and care manual.
Improper water valve was installed.
See Connecting the Water Supply instructions. Self-piercing and
3/16” saddle valves cause low water pressure and may clog the
line over time.*
Water filter indicator
Water filter needs to be replaced.
If filter is not available, replace with bypass filter. See Water
light is red
Filter instructions in use and care manual.
Filter indicator sensor needs to be reset
See Filter Status Indicator Light in use and care manual.
Refrigerator is leaking
Plastic tubing was used for water connection
The manufacturer recommends using copper tubing. Plastic
water
is less durable and can cause leakage*.
Improper water valve installed
Check water connection procedure in installation instructions.
Self piercing and 3/16” saddle valves cause low water pressure
and may clog the line over time.*
Ice forms in inlet
Water pressure is low
Water pressure must be between 35 - 100 pounds per square
tube to ice maker
inch. A minimum pressure of 35 pounds per square inch is
recommended for refrigerators with water filters.
Improper water valve installed.
Check water connection procedure in installation instructions.
Self piercing and 3/16” saddle valves cause low water pressure
and may clog the line over time.*
Copper tubing has kinks
Turn off water supply and remove kinks. If kinks cannot be
removed, replace tubing.
Saddle valve is not open completely.
Open saddle valve completely.
Freezer temperature is too high
Adjust freezer controls. Freezer is recommended to be
approximately 0
o
F (-18
o
C)/
Water flow is slower than
Water pressure is low
Water pressure must be between 35 - 100 pounds per square
normal
inch. A minimum pressure of 35 pounds per square inch is
recommended for refrigerators with water filters/
.
Saddle valve is not open completely.
Open saddle valve completely.
Improper water valve installed.
Check water connection procedure in installation instructions.
Self piercing and 3/16” saddle valves cause low water pressure
and may clog the line over time.*
Copper tubing has kinks
Turn off water supply and remove kinks. If kinks cannot be
removed, replace tubing.
Water filter needs to be changed
Change water filter. See use and care manual.
Dispenser water is not
Refrigerator has been recently installed.
Allow approximately 12 hours for water in holding tank to chill.
cold
Water supply in holding tank has been used.
Water appears cloudy
Air or bubbles in water.
This is normal when first using the dispenser and will disappear
with use.
Particles in water and/or
Carbon dust from water filter cartridge
Initial water ejected through cartridge may contain harmless
ice cubes
carbon dust flushed from cartridge. Will disappear after first few
uses.
Concentration of minerals in water will
Particles are not harmful and naturally occur in water supplies.
form particles when water becomes frozen
and melts.
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