38
Troubleshooting
Problem
Possible Cause
What To Do
Refrigerator runs too
Condenser coils are dirty
Clean coils. See p. 29.
frequently
Controls need to be
See p. 5 to adjust controls.
adjusted.
Check for internal
Door is not closing
obstructions that are
properly.
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 29.
ICE and WATER
Problem
Possible Cause
What To Do
No indicator lights are lit
Freezer door is not closed Verify that freezer door is
on dispenser control
closed. Power is removed
from the control when
freezer door is opened.
Refrigerator not plugged in. Plug in refrigerator
Fuse is blown, or circuit
Replace any blown fuses.
breaker needs to be reset. Check circuit breakers for
any tripped circuits.
Power outage has
Call local power company
occurred.
to report outage.
Refrigerator is in Sabbath
See
Sabbath Mode
p. 8
Mode.
Ice Maker is not producing Ice maker has just been
Wait 24 hours for ice
enough ice or ice is
installed or a large
production to restock after
malformed.
amount of ice has been
emptied.
used.
Water pressure is low.
Water pressure must be
between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.
Water filter is clogged or
Change water filter, p. 21
needs to be changed.
*Manufacturer is not responsible for property damage due to improper installation
or water connection.
39
Troubleshooting
ICE and WATER
Problem
Possible Cause
What To Do
Ice or Water are not
Freezer door is not closed. Verify that freezer door is
dispensed when pads
closed. Power is removed
are pressed
from the control when
freezer door is opened.
Controls are in lock mode. See
Dispenser Lock
p. 19
Water tank is filling.
At initial use, there is an
approximate one to two
minute delay in dispensing
while the internal water
tank is filling.
Ice bin not installed
Reinstall ice bin, p. 16
properly.
Ice maker has just been
Wait 24 hours for ice
installed or a large
production to restock after
amount of ice has been
emptied.
used.
Water pressure is low.
Water pressure must be
between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.
Water filter is clogged or
Change water filter, p. 21.
Refrigerator is leaking
Plastic tubing was used
The manufacturer
water
for water connection
recommends using copper
tubing. Plastic is less
durable and can cause
leakage*.
Improper water valve
Check water connection
installed.
procedure in installation
instructions. Self piercing
and 3/16” saddle valves
cause low water pressure
and may clog the line over
time.*
*Manufacturer is not responsible for property damage due to improper installation
or water connection.
