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Cleaning Recommendation for Vigo Products
Modern sanitary tapware, kitchen mixers and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality.
To avoid damage and reclamations, it is necessary to consider certain criteria when cleaning.
Cleaning Material for Mixers and Showers
Acids are necessary ingredients of cleaning materials for removing lime, however, please pay attention to the following
points when cleaning mixers and showers:
- Only use cleaning materials which are explicitly provided for this type of application.
- Never use cleaning materials which contain hydrochloric, formic or acetic acid, as they cause considerable damage.
- Phosphoric acid is also restricted as it can cause damage to the finish.
- Never mix any cleaning material with another.
- Never use cleaning materials or appliances that have an abrasive effect, such powdered and industrial cleansers,
scouring pads or micro fiber cloths.
Cleaning Instructions for Mixers and Showers
Please follow the instructions on your cleaning materials. In addition, pay attention to the following points:
- Clean the mixers and showers as needed and when required.
- The cleaning dosage and time the cleaner needs to take effect should be adjusted according to the product and the
cleaner should not be left longer than necessary.
- Regular cleaning can prevent calcification.
- When using spray cleaner, spray first onto a cloth or sponge-never directly spray onto the sanitary tapware as drops could
enter openings and gaps and cause damage.
- After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos and shower foams can also cause damage, so rinse with clean water after using. If
the surface is already damaged, the effect of cleaning materials will cause further damage.
DAMAGE CAUSED BY IMPROPER TREATMENT WILL NOT BE COVERED BY OUR GUARANTEE AND/OR WARRANTY
Issue Cause Remedy
water level is too low
hand shower delivering insufficient water
temperature regulation not possible
(only hot or cold water at time of
installation)***
temperature regulation not possible
(only hot or cold water)
*** Vigo is not responsible for pressure related issues stemming from the home's water supply. The customer should read,
understand and/or ask a certified plumber prior to installation. If these steps are not taken the product may not work at optimum
efficiency.
Trouble Shooting
debris in flexible hose connection
flush the line
build up of mildew or soap scum
soak or replace hand shower
exchange thermostatic cartridge
thermostatic cartridge is defective
PSI or GPM improper
install pressure regulator
exchange thermostatic cartridge
resecure or replace supply hose(s)
thermostatic cartridge is defective
or supply hose(s) faulty
TOLL FREE: (866) 591 - 7792
E-Mail:
www.vigoindustries.com