Product Name
21.5
” HD-SDI / 3G Broadcast Monitor
Client Address
Name
Telephone
Address
Dealer (Store
Location)
Store
Telephone
Address
Purchase Date
(YYYY / MM / DD)
Warranty
Period
One (1) year from
purchase date
Serial Number
Purchase Price
Consumer Dispute Resolution Standards
Type of Consumer Claim
Compensation Details
Within Warranty
Period
Within Warranty
Period
Performance or
functional failure
that occurs
naturally under
normal
conditions
Important repair is requested within 10 days of purchase.
Exchange or
free-of-charge
repair
Repair of important parts is requested within a month of purchase.
Important repair of exchanged product is requested within a month of exchange.
Exchange or
free-of-charge
repair
Refund for
purchase price
If the product cannot be exchanged
Can be
repaired
If a defect occurs
Free repair
Free repair
If failure recurs after the same defect has been repaired 3 times
Exchange or
refund for
purchase price
Refund by adding
10% to the
depreciated
amount
The product has been repaired 4 times for failure of several areas
and failure occurs for the 5
th
time
If the product cannot be repaired
Repair is impossible because spare parts are not available
The company has lost the product a customer requested for repair
Damage occurs during transportation or installation after purchase
Exchange
Repair with charge
Performance or
functional failure
caused by
customer on
purpose or by
mistake
Repair is possible
Repair with
charge
Repair with charge
Repair is impossible
Exchange after
charging for
repairs
In accordance with
the company
’s
policy
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Summary of Contents for VZ-185PM-P
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