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XG270QG

Display

User Guide

Model No. VS17963

P/N: XG270QG

IMPORTANT:  Please read this User Guide to obtain important information on installing and using your product in 

a safe manner, as well as registering your product for future service.  Warranty information contained in this User 

Guide will describe your limited coverage from ViewSonic

®

 Corporation, which is also found on our web site at 

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right 

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for XG270QG

Page 1: ...ing your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www vie...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...Maintenance section on page 58page 58 Oil may collect on the screen as you touch it To clean the greasy spots on the screen refer to the Maintenance section on page 58page 58 Do not touch the screen...

Page 4: ...d for a long period of time Refer all servicing to qualified service personnel Service will be required when the unit has been damaged in any way such as if the power supply cord or plug is damaged if...

Page 5: ...rnal Devices 17 HDMI Connection 17 DisplayPort Connection 18 USB Connection 19 Audio Connection 20 Using the Monitor 21 Adjusting the Viewing Angle 21 Height Adjustment 21 Tilt Angle Adjustment 22 Scr...

Page 6: ...52 Troubleshooting 56 Maintenance 58 General Precautions 58 Cleaning the Screen 58 Cleaning the Case 58 Regulatory and Service Information 59 Compliance Information 59 FCC Compliance Statement 59 Indu...

Page 7: ...ckage Contents Monitor Power cord Video cable Quick start guide NOTE The power cord and video cables included in your package may vary depending on your country Please contact your local reseller for...

Page 8: ...View NOTE For more information about the key and its functions refer to Hot Keys on page 27 Display screen Elite Hood Elite Hood Power LED Power Key Joy Key Quick Access Key DC IN USB Upstream Audio O...

Page 9: ...r Installing the Stand 1 Place the monitor on a flat stable surface with the screen facing down 2 Align and connect the two 2 points on the monitor stand s base with the monitor stand s neck 3 Use the...

Page 10: ...Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below NOTE Ensure the stand is secure and the quick release tab positively clicks into p...

Page 11: ...dle lift the device into its upright position on a flat stable surface NOTE Always place the device on a flat stable surface Failure to do so may cause the device to fall and damage the device and or...

Page 12: ...2 Ensure the hood pieces are in the correct orientation TOP BOTTOM 3 Line up each screw of the Elite Hood piece with the screw holes on the side of the monitor 4 Carefully attach the Elite Hood to th...

Page 13: ...mum Loading Hole pattern W x H Interface Pad W x H x D Pad Hole Screw Specification Quantity 14 kg 100 x 100 mm 115 x 115 x 2 6 mm 5 mm M4 x 10 mm 4 pieces NOTE Wall mount kits are sold separately 1 T...

Page 14: ...ng bracket to the VESA mounting holes at the rear of the monitor Then secure it with four 4 screws M4 x 10 mm 100 mm 100 mm 6 Follow the instructions that come with the wall mounting kit to mount the...

Page 15: ...e Security Slot To help prevent the device from being stolen use a security slot locking device to secure the device to a fixed object Below is an example of setting up a security slot locking device...

Page 16: ...u on how to connect the monitor with other equipment Connecting to Power 1 Connect the power cord to the power adapter 2 Connect the power adapter to the DC IN jack at the rear of the device 3 Connect...

Page 17: ...nal Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor Then connect the other end of the cable to the HDMI port of your computer NOTE The monitor is equipped wit...

Page 18: ...d of the cable to the DisplayPort or mini DP port of your computer NOTE To connect the monitor to the Thunderbolt port v 1 2 on your Mac connect the mini DP end of the mini DP to DisplayPort cable to...

Page 19: ...our Type A peripheral device s i e storage device keyboard mouse NOTE To use some peripherals please ensure your computer is also connected to the monitor s USB Type B port One 1 USB Type B port Conne...

Page 20: ...tion Plug the audio jack of the ear headphones into the Audio Out port of the monitor Additionally you can connect the monitor to a sound bar using an audio cable NOTE The monitor is also equipped wit...

Page 21: ...wing you can adjust the viewing angle using any of the following methods Height Adjustment Lower or raise the monitor to the desired height 0 to 120 mm NOTE When adjusting press down firmly along the...

Page 22: ...ort the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand Screen Orientation Adjustment Monitor Pivot 1 Adjust the monitor height to the highest position T...

Page 23: ...90 from landscape to portrait orientation NOTE When adjusting make sure to hold both sides of your monitor firmly with both hands To rotate the screen image manually change the computer system s displ...

Page 24: ...24 Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle 45...

Page 25: ...ton to turn on the monitor 3 To turn the monitor off press the Power button again NOTE The monitor will still consume some power as long as the power cord is connected to the power outlet If the monit...

Page 26: ...ccess the Quick Access Menu navigate the On Screen Display OSD Menu and change the settings Quick Access Key Joy Key Quick Access Function Press the Quick Access Key to activate the Quick Access funct...

Page 27: ...Key Description Press and hold the key for 5 seconds to lock unlock the OSD Menu When the menu appears on the screen continue holding the key for 10 seconds to lock unlock the OSD Menu Locking OSD Pre...

Page 28: ...wer button Locking Power Button Press and hold for 10s to lock Power If the Power button is locked the below message will appear on the screen Power Lock Unlock Power Button Locked Press and hold the...

Page 29: ...t Game Modes Display Input Select Audio Adjust Setup Menu Hz 144 Custom 1 Max Refresh Rate X G 2 7 0 Q G Exit Navi Power 2 Move the joy key or to select the main menu Then move the joy key to enter th...

Page 30: ...es Display Input Select Audio Adjust Setup Menu Hz 144 Custom 1 Max Refresh Rate X G 2 7 0 Q G Exit Navi Power 4 Move the joy key or to adjust select the setting Then press the key to confirm G Sync G...

Page 31: ...elect Audio Adjust Setup Menu Hz 144 Custom 1 Max Refresh Rate X G 2 7 0 Q G Exit Navi Power G Sync Game Modes ON Volume Mute Game Modes Display Input Select Audio Adjust Setup Menu Hz 144 Custom 1 Ma...

Page 32: ...l 2 Level 3 Off Adaptive Contrast On Off Blue Light Filter 0 100 Response Time OD Standard Advanced Ultra Fast Recall Custom 1 2 ULMB Off On ULMB Pulse Width Dark Boost Level 1 Level 2 Level 3 Off Ada...

Page 33: ...Color Red 0 255 Green 0 255 Blue 0 255 Cyan 0 255 Magenta 0 255 Yellow 0 255 Color Temperature sRGB Bluish Native Warm User Color Red Gain 0 100 Green Gain 0 100 Blue Gain 0 100 Input Range Auto Full...

Page 34: ...p Menu Language English Fran ais Deutsch Espa ol Italiano Suomi T rk e esk Svenska Resolution Notice Off On Information Quick Access Blue Light Filter On Off ULMB On Off Standard On Off Custom 1 On Of...

Page 35: ...tup Menu Crosshair Type Type A Type B Type C Color Green White Yellow Reset Off Elite RGB Rear Rainbow Breathing Stack Others Base Rainbow Breathing Stack Others Always On On Off Reset On Off OSD Time...

Page 36: ...ion Setup Menu Power Indicator On Off Standby Charger On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off Deep Sleep HDMI Deep Sleep On Off DisplayPort Deep Sleep On Off ECO Mode Standard Op...

Page 37: ...Navi Power 3 Move the joy key or to select the setting Then press the key to confirm the selection Menu Option Description Standard Select this option for general use Custom 1 2 Two customizable Cust...

Page 38: ...Then move the joy key to enter its sub menu 4 Move the joy key or to adjust select the setting Then press the key to confirm if applicable NOTE Some sub menu options may have another sub menu To enter...

Page 39: ...desired Input Range The monitor can detect the input signal color range automatically You can manually change the input range options to fit the correct color range if the colors are not displayed cor...

Page 40: ...ect Input Select Then move the joy key to enter the Input Select menu G Sync Game Modes ON HDMI DisplayPort Game Modes Display Input Select Audio Adjust Setup Menu Hz 144 Custom 1 Max Refresh Rate X G...

Page 41: ...olume Mute Game Modes Display Input Select Audio Adjust Setup Menu Hz 144 Custom 1 Max Refresh Rate X G 2 7 0 Q G Exit Navi Power 3 Move the joy key or to select the desired option Then move the joy k...

Page 42: ...ess Crosshair Elite RGB Game Modes Display Input Select Audio Adjust Setup Menu Setup Menu Audio Adjust Setup Menu Hz 144 Custom 1 Max Refresh Rate X G 2 7 0 Q G Exit Navi Power 3 Move the joy key or...

Page 43: ...d with several key partners Downloading their software will give you the power to manipulate your RGB capabilities even further If you would like to leverage partnered software see the advanced setup...

Page 44: ...is set to On the power indicator lights blue when the device is turned on Standby Charger When activated the USB will continue to supply power even when the monitor is in standby mode Sleep Set the a...

Page 45: ...Filter can be done on the fly via the Quick Access Key Quick Access Blue Light Filter On NOTE When enabling the Blue Light Filter BLF via the Quick Access Key the BLF value will be 100 which is certif...

Page 46: ...flicker thus easing potential eye strain Calculating Breaks When viewing the monitor for extended periods it is recommended to take periodic breaks from viewing Short breaks of at least five 5 minute...

Page 47: ...Access Blue Light Filter Off NOTE The Quick Access Menu will disappear after three 3 seconds automatically To Change the Quick Access function for the Quick Access Key 1 Press the key or move the joy...

Page 48: ...b menu 4 Move the joy key or to select your preference Then press the key to confirm the selection NOTE Some sub menu options may have another sub menu To enter the respective sub menu move the joy ke...

Page 49: ...t Setup Menu Then move the joy key to enter the Setup Menu menu 3 Move the joy key or to select Crosshair Then move the joy key to confirm the selection 4 Move the joy key or to select your preferred...

Page 50: ...z 1920 x 1080 60Hz 1680 x 1050 60Hz 1440 x 900 60 75Hz 1280 x 1024 60 75Hz 1024 x 768 50 60 70 72 75Hz 800 x 600 56 60 72 75Hz 720 x 400 70Hz 640 x 480 50 60 67 72 75Hz Power Adapter2 Input Voltage AC...

Page 51: ...Max 1 Do not set the graphics card in your computer to exceed these timing modes doing so may result in permanent damage to the display 2 Please use the power adapter from ViewSonic or an authorized s...

Page 52: ...ggles between inputs if you have more than one source Auto Detect If the current input source has no signal the monitor will automatically switch to the next input option This function on some models...

Page 53: ...D Dark Boost This setting will manipulate low end gamma to make shadow detail more visible It s useful for game with a lot of deep black areas Display Manually set a variety of image quality adjustmen...

Page 54: ...es the color format and black and white levels Full Range The color range of the black and white levels are full Limited Range The color range of the black and white levels are limited Input Select To...

Page 55: ...l appear in the display settings window when setting up the display resolution S Setup Menu Adjusts On Screen Display OSD Menu settings Many of these settings can activate on screen display notificati...

Page 56: ...source is selected Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is properly and securely connected Loose or broken pins in the cable conne...

Page 57: ...settings No audio output If using ear headphones ensure the mini stereo jack is connected Make sure the volume is not muted nor set to 0 Check the Audio Input setting The monitor will not adjust Make...

Page 58: ...ot clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clea...

Page 59: ...not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular install...

Page 60: ...stance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated d...

Page 61: ...s exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed t...

Page 62: ...DPMS DisplayPort and DDC are trademarks of VESA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequentia...

Page 63: ...www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 64: ...s e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on y...

Page 65: ...in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact View...

Page 66: ...by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limit...

Page 67: ...r purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced...

Page 68: ...ainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties ex...

Page 69: ...4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquev...

Page 70: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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