Other Information
36
Mexico Limited Warranty
VIEWSONIC LCD TV
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty
period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its
sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD TVs are warranted for 3 years for all parts excluding the light source and 3 years for labor from the date of
the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1.
Any product on which the serial number has been defaced, modified or removed.
2.
Damage, deterioration or malfunction resulting from:
a.
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to
follow instructions supplied with the product.
b.
Any damage of the product due to shipment.
c.
Causes external to the product, such as electric power fluctuations or failure.
d.
Use of supplies or parts not meeting ViewSonic’s specifications.
e.
Normal wear and tear.
f.
Any other cause which does not relate to a product defect.
3.
Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on
the product for an extended period of time.
4.
Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached
Customer Support page). You will need to provide your product’s serial number, so please record the product information in
the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support
your warranty claim.
For Your Records
Product Name: ____________________________
Model Number: _______________________________
Document Number: ________________________
Serial Number: ________________________________
Purchase Date: ____________________________
Extended Warranty Purchase? ________________(Y/N)
If so, what date does warranty expire? ______________
1.
To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address,
(d) a description of the problem, and (e) the serial number of the product.
2.
Take or ship the product in the original container packaging to an authorized ViewSonic service center
3.
Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied
warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1.
Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the
product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships,
or other commercial loss, even if advised of the possibility of such damages.
2.
Any other damages, whether incidental, consequential or otherwise.
3.
Any claim against the customer by any other party.
4.
Repair or attempted repair by anyone not authorized by ViewSonic.
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