ViewSonic ViewPad 10pi, User Manual

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28
Troubleshooting
Symptom Possible Causes Remedy
Touch
panel is not
functioning
properly
1. Environmental conditions are
significantly different from factory
default.
Perform touch screen
recalibration.
2. Touching surface does not provide
sufficient electrical charge.
- Ensure finger is dry and
clean.
- Ensure stylus pen is
approved for capacitive
touch panel use.
Battery is not
charging
1.Using wrong AC power adapter
with insufficient power rating or
incorrect plug.
Use AC power adapter
provided with this device.
2.Using USB. This device does not
support USB battery
charging.
Multi Touch
not working
1. Using Windows 7 Starter or Basic
(Single touch only)
Upgrade OS to Windows 7
Home Premium or higher.
2. Application is not support Use an application that
supports multi touch
function.
3. Improper hand gesture Ensure the hand gesture is
properly performed.
System locks
up
Multiple possible causes: Windows
code, Intel device failure, device
driver, overheating or application
code.
Push reset button to
restart the system. Perform
Windows updates regularly
for latest system and
device updates, install
latest device drivers and
application version.