22
Frequently Asked Questions
1.
Why cannot the Digital Photo Frame display some files from my Flash card or USB device?
•
Some unpopular memory cards are not compatible with the device. Use a card which matches with the Digital Photo Frame.
•
The file formats on your card or USB device might not be supported (only JPEG photos are accessible). Provide files with the supported
JPEG.
2.
There is a memory card inserted in the Digital Photo Frame, but the device is not able to read the card. What can I do?
•
First, make sure that you are using a memory card type that is supported by the Digital Photo Frame.
•
Secondly, make sure that the memory card is inserted correctly.
•
Thirdly, check if the file formats on your card are supported or not by the frame (only JPEG photos are accessible). Provide files with the
supported JPEG.
Note:
Some digital cameras save images into non-standard formats. Please refer to the operating manual of your camera for specifics.
3.
Why do some photos load faster than others?
•
Higher resolution photos load slower. Use photos with lower resolution to speed up the loading time.
Note:
The Digital Photo Frame supports up to 8000*8000 pixels photo display.
4.
Why does the screen not show anything?
•
The device might not have been turned ON or the adapter is not well connected.
5.
Can I rotate a photo on the screen?
•
YES. Touch [
M
] to open OSD menu while viewing photos, and then use [
g
] or [
h
] to select
and touch [
X
] to rotate a photo.
Note:
The rotated photo will return to its original orientation after you power off the Digital Photo Frame.
6.
What is the best photo resolution displayed on the screen?
•
The best resolution is 800*600 and the max photo resolution of this Digital Photo Frame is 8000*8000 pixels.
ViewSonic
VFM835-52G/VFM835-72G
