27
Troubleshooting
When Using the Document Camera
Problem or
Issue
Potential Cause
Possible Solutions
Cannot be
powered on
The USB cable is not correctly
connected to the computer or the
computer may have crashed.
Re-connect the USB cable with the
Document Camera.
Restart the computer.
No image
output after
connecting
The document camera is not
correctly connected to the
computer.
Re-connect the USB cable with the
Document Camera.
Software is not installed on the
computer.
Install the bundled software on the
computer.
Application software is
incompatible with the document
camera.
Use the bundled software to
operate the Document Camera.
