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3.2 Interactive Pen Problems
Problems
Suggested action
The pen is no
function
* Try using mouse to double check, if mouse also no
function, please restarting your computer or your
application.
* Try to reinstall the driver.
Pen tip is too
short
* Check whether the pen tip is too short. If yes, replace
the pen nib.
The cursor move
incorrectly
* Eliminate interference from nearby electrical devices.
* Try restarting your computer for double check.
* Make sure the two-end side of USB cable is
connected to PC simultaneously.
3.3 Control key Problems
Problems
Suggested action
The keys are
no function
* Make sure your PC has found the device (depend
on the PC settings, it usually takes about 10 sec. to
identify when turn on the device.).
* Try to restart your PC or turn of the screen once again.
The key action
is incorrectly
* Make sure you don’t press the other buttons.
Caution:
Avoid the risk of electric shock. Do not open the shell by yourself.
Please contact the local technical support and/or agency where
you purchased the product, if you need further support.
Summary of Contents for PD1012
Page 1: ...PD1012 Pen Display User Guide Model No VS15685 ...
Page 25: ......