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Other Information

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE: 

You will need the product serial number.

Country/Region Website

T= Telephone

C = CHAT ONLINE

Email

Australia 

New Zealand

www.viewsonic.com.au

AUS= 1800 880 818

NZ= 0800 008 822

[email protected]

Canada

www.viewsonic.com

T (Toll-Free)= 1-866-463-4775

T (Toll)= 1-424-233-2533

[email protected]

Europe

www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

[email protected]

India

www.in.viewsonic.com

T= 1800 266 0101

[email protected]

Korea

ap.viewsonic.com/kr/

T= 080 333 2131

[email protected]

Latin America

(Argentina)

www.viewsonic.com/la/

C=   http://www.viewsonic.com/la/

soporte/servicio-tecnico

[email protected]

Latin America 

(Chile)

www.viewsonic.com/la/

C=   http://www.viewsonic.com/la/

soporte/servicio-tecnico

[email protected]

Latin America

(Columbia)

www.viewsonic.com/la/

C=   http://www.viewsonic.com/la/

soporte/servicio-tecnico

[email protected]

Latin America 

(Mexico)

www.viewsonic.com/la/

C=   http://www.viewsonic.com/la/

soporte/servicio-tecnico

[email protected]

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.  

Tel: 55) 6547-6454    55)6547-6484

Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America 

(Peru)

www.viewsonic.com/la/

C=   http://www.viewsonic.com/la/

soporte/servicio-tecnico

[email protected]

Macau

www.hk.viewsonic.com

T= 853 2870 0303

[email protected]

Middle East

ap.viewsonic.com/me/

Contact your reseller

[email protected]

Puerto Rico & 

Virgin Islands

www.viewsonic.com

T= 1-800-688-6688 (English)

C =   http://www.viewsonic.com/

la/soporte/servicio-tecnico

[email protected]

[email protected]

Singapore/ 

Malaysia/ 

Thailand

www.viewsonic.com.sg

T= 65 6461 6044

[email protected]

South Africa

ap.viewsonic.com/za/

Contact your reseller

[email protected]

United States

www.viewsonic.com

T (Toll-Free)= 1-800-688-6688

T (Toll)= 1-424-233-2530

[email protected]

Summary of Contents for EP4203r-2

Page 1: ...EP4203r 2 Multimedia Digital Poster User Guide Model No VS15141 ...

Page 2: ...ed to exceeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a cir...

Page 4: ...SS 210 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmitting antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada ...

Page 5: ...1 0 1 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EEFL for special purposes not exceeding per lamp 1 Short length 500 mm maximum 3 5 mg per lamp 2 Medium length 500 mm and 1 500 mm maximum 5 mg p...

Page 6: ...in the LCD monitor contains mercury Please follow the laws or rules of your municipality to dispose of the tube properly Do not bend power cord Do not use monitor in high temperature humid dusty or oily areas If monitor or glass is broken do not come in contact with the liquid crystal and handle with care Allow adequate ventilation around the monitor so that heat can properly dissipate Do not bloc...

Page 7: ...and other light sources to minimize glare and reflections Clean the LCD monitor surface with a lint free nonabrasive cloth Avoid using any cleaning solution or glass cleaner Adjust the monitor s brightness contrast and sharpness controls to enhance readability Avoid displaying fixed patterns on the monitor for long periods of time to avoid image persistence after image effects Get regular eye chec...

Page 8: ...v Ergonomics v Copyright Information Product Registration 2 For Your Records 2 Packing list 3 1 Product Introduction 1 1 Overview 3 1 2 Product function 3 1 3 I O ports introduction 4 1 4 Supported media files format 4 2 Remote Control 3 Main Menu Operation Instructions 3 1 System Settings 6 3 2 System Control 8 3 3 Network Settings 9 3 4 Date And Time 10 3 5 On Off Timer 11 3 6 Special Settings 1...

Page 9: ...1 Installation 16 5 2 Playlist Creation 20 5 3 Player Settings 24 5 4 Save to USB 25 5 5 Terminal Creation 26 6 Content Update 6 1 Update content directly 28 6 2 Update content via ePoster Manager Express Plus 28 7 PhotoShop Guidelines 8 Specifications Other Information Customer Support 31 Limited Warranty 32 ...

Page 10: ...isclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corporation reserves the right to change product specifications without notice Information in this...

Page 11: ... Number Purchase Date EP4203r 2 ViewSonic Multimedia Digital Poster VS15141 EP4203r 2_UG_ENG Rev 1A 09 21 15 _______________________________________ _______________________________________ Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to lea...

Page 12: ...users with different requirement 1 2 Product function Built in 8GB flash memory can store thousands of high definition pictures Plenty of different transition modes are available Support scrolling text function Set the timer On Off function by daily and weekly Set different schedule and playback it accordingly Support multi zone screen function different templates are available An external media p...

Page 13: ...iles from internal flash memory or USB stick directly 1 4 Supported media files format Image File extension jpg jpeg gif bmp png Codec Standard RGB Max Image resolution Baseline JPG 4096 x 4096 GIF 1920 x 1080 BMP 1920 x 1080 PNG 1920 x 1080 Max File name length 128 letters Video File extension mpg avi mkv flv mov mp4 rm rmvb ts tp Codec Bitrate MPEG 1 MPEG 4 H 264 AVC VC 1 RM bitrate 20Mbps bitra...

Page 14: ...future 2 The setup button only works in Internal Storage channel Power on or off Change video input Digital signage setup Play Confirm selection Stop the selected file Navigation button Mute Raise Volume Lower Volume Image Setting Exit the image setting To HDMI source To VGA source To internal storage source ...

Page 15: ... File Management and Exit 3 1 System Settings Press SETUP button to enter the Main Menu setup interface Press UP DOWN buttons to select System Settings then press PLAY button to confirm then press RIGHT button to enter System Settings options There are 8 options available in all OSD Language Screen Mode Screen Resolution Clock Display Scrolling Text USB Sync Settings and Reset ...

Page 16: ...920 1080 1366 768 Clock Display Close Top Left Top Right Bottom Left Bottom Right Scrolling Text Enable or Disable USB Enable or Disable Sync Settings Disable Host Slave Reset Restore the menu settings to default Power Saving Mode Enable or Disable If you want to power on the device via LAN please disable the function ...

Page 17: ...s will enable LAN Network settings will enable Storage Priority This is used to set the Multimedia Digital Poster to read media files from Internal Storage or USB Disk There are two options as pictured below Internal Storage The Multimedia Digital Poster reads media files from internal storage only USB Disk The Multimedia Digital Poster reads media files from USB disk only ...

Page 18: ...own buttons to select Network Settings and press PLAY button to display Network Settings options There are totally 4 options available Server Settings Get IP Type Machine ID and MAC Address Server Settings Select Server Settings menu and press PLAY button to confirm If you need to modify the Server ID use the navigation buttons on the remote control to select numbers on the soft keyboard The range...

Page 19: ... through the soft keyboard Machine ID This information can only be viewed MAC Address This information can only be viewed 3 4 Date And Time Use UP and DOWN buttons to select Date Time Startup Sync Time Setting Daylight Saving Time Time Zone and Sync Time Now When one option is selected press PLAY button to entry or change ...

Page 20: ...can set On or Off 2 Always On after connecting the power cable the product will keep power on 3 Always Off after connecting the power cable or turn on the unit by remote control the product will power off automatically one minute later 4 Disable turn on and off normally Note When using multiple schedules only 1 schedule can have an ON value greater than the OFF value Overnight ...

Page 21: ...kly in the On Off Timer menu press PLAY PAUSE to confirm 2 Select Sun 3 Select Control Mode to Timer then five Timer items are valid 4 Set Status of Timer 1 to ON then adjust Turn on to 09 00 and Turn off to 22 00 5 Select Back to finish the setting Note When using multiple schedules only 1 schedule can have an ON value greater than the OFF value Overnight 3 6 Special Settings Two settings availab...

Page 22: ...e display Internal Storage on Sunday 09 00 to 22 00 1 Select Source in the Special ettings menu press PLAY PAUSE to confirm 2 Set the Control Mode to Timer then 5 Timer items are valid 3 Set Status of Timer 1 to ON then adjust Turn on to 09 00 and Turn off to 22 00 4 Select source to Internal Storage 5 Select Save to finish the setting Note When using multiple schedules only 1 schedule can have an...

Page 23: ...14 3 7 File Management Here user can check the storage and Format the disk Format Disk will erase all data 3 8 Exit Exit the main menu ...

Page 24: ... from external HDMI signal port VGA Display the content from external VGA signal port Internal storage Display the content from internal storage 4 2 Image Setting Press set Brightness Contrast Color Sharpness Tine Color Temp Auto adjust H Position V Position Clock Phase and Reset Press exit the image setting or waiting 5 sec to exit automatically ...

Page 25: ... Transfer that content by using a USB stick and plug it into the LCD display to run the content no additional hardware is needed 5 1 Installation Double click on the installer ePosterManagerExpressPlus exe and follow the on screen instructions Note If your computer has never install Microsoft Net Framework FinalCodecs and Vcredist_X86 files the procedure will ask you to install these files first I...

Page 26: ...17 Install FinalCodecs ...

Page 27: ...18 Install Visual C Install ePoster Manager Express Plus ...

Page 28: ... wma ogg aac wav Text txt 4 Tool Bar Provide access to the main functions New create a new program Open open a program file already exists Close close all the current works and clear the work space Save Save As save your current work with the name as gpl Options allow user to setup a playback duration and transition style for all the images Player Settings allow the user to change the settings on ...

Page 29: ...5 2 Playlist Creation New Screen First choose the screen mode Click File New in the menu bar or click the button New on the tool bar to get below dialog box Select the appropriate screen mode this must be the same as the screen mode in the main menu otherwise it will affect the display performance Schedule User can set the schedule according to the requirement Add add an extra new schedule Remove ...

Page 30: ...r to change the screen mode TIPS 1 There are three Screen modes for option as example under 16 9 VID which can display videos or pictures only VID PIC BOT which can display videos on left pictures on right and scrolling text at bottom PIC VID BOT which can display pictures on left videos on right and scrolling text at bottom Below is the suggested size of the media files ...

Page 31: ...ing 13 00 14 00 on 2012 05 16 and the first playlist will be played second Set up Playlist Playlist section allows user to add media files to playback zones to setup a playlist Click the relevant tab title to edit content for the zone VID video zone PIC image zone BOT bottom zone Add Add a media file to the current zone Edit Allow user to edit a media file in the playlist Delete Remove a media fil...

Page 32: ...ly be available when an image is selected as the media file Duration Set the period that the image will be played User can define the playback duration for each image by entering a figure in the time box or dragging the time bar The supported maximum duration is 2 hours Transition Style The transition effect is used to introduce the next image User can define the transition style for each image Fi...

Page 33: ...color and Transparency of the scrolling text The scrolling text will be displayed at the bottom of the screen in full screen mode or in BOT zone in split screen mode Now the user can preview and save the finished playlist 5 3 Player Settings The Player Settings button on the tool bar allows user to make settings on the player These settings can be imported to the player via the feature Save to USB...

Page 34: ...n Password Setting to change the password if necessary Please note that the password should be the same as the player password otherwise the playlist cannot be imported into the LCD display TIPS The password can also be setup via Tools Password Setting and the player password via Tools Player Password Update The default password is 12345678 Player Settings This step is not necessary Select the che...

Page 35: ...ected terminal 2 Terminal Block Help user to locate group or terminal 3 Terminal Information To display terminal status First times to catch the status it ll spend 3min Online Offline Unknow Play the content Stop Power off Connect to internet Download the content 4 Change the display mode 5 5 Terminal Creation Server ID setting Click Tools NetWork Settings The number must the same as ePoster Serve...

Page 36: ...al To select Terminal Monitoring mode to add Group first To add Terminal please make sure SN must the same as Machine ID Name and Description can be any word you want to fill in Group item needs to be selected then select OK ...

Page 37: ...files will be imported into the internal storage and will playback the media files after they are uploaded 6 2 Update content via ePoster Manager Express Plus After making a playlist and saving it to the USB successfully by ePoster Manager Express Plus plug the USB into the USB port of the LCD display If the Storage Priority in Playback Control Menu is set to USB Disk then the LCD display will pla...

Page 38: ... Image Finally Save the image as a web file Menu File Save for Web with the following options Change the dropdown menu from GIF default to JPEG Set the quality to High or Very High Note the higher the quality the larger the file will be Optimized is checked Convert to sRGB is checked Change Metadata to None Save the file name without spaces and no special characters such as Rotate the image 90 deg...

Page 39: ... Temperature Humidity Altitude 32 F to 122 F 0 C to 50 C 20 90 non condensing 2000M Storage Conditions Temperature Humidity Altitude 4 F to 158 F 20 C to 70 C 10 90 non condensing 2000M Dimensions Physical 1041 6 x 634 6 x 50 mm 41 01 x 24 98 x 1 97 inch Weight Physical 50 71 lb 23 kg Power Consumption On 164 W Note Product Specifications are subject to change without notice ...

Page 40: ...com Latin America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Nexus Hightech Solutions Cincinnati 40 Desp 1 Col De los Deportes Mexico D F Tel 55 6547 6454 55 6547 6484 Other places please refer to http www viewsonic com l...

Page 41: ...ied with the product b Any damage of the product due to shipment c Removal or installation of the product d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image bu...

Page 42: ...r by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not ...

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