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CDP9800-CN

Commercial Display

User Guide

Model No. VS16304

IMPORTANT: Please read this User Guide to obtain important information on installing 

and using your product in a safe manner, as well as registering your product for future 

service. Warranty information contained in this User Guide will describe your limited 

coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specific languages using the Regional selection 

box in the upper right corner of our website. “Antes de operar su equipo lea cu 

idadosamente las instrucciones en este manual”

Summary of Contents for CDP9800-CN

Page 1: ...ring your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www vi...

Page 2: ...nce with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will b...

Page 3: ...210 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmitting antenna that...

Page 4: ...r the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EEFL for specia...

Page 5: ...n the LCD monitor contains mercury Please follow the laws or rules of your municipality to dispose of the tube properly Do not bend power cord Do not use monitor in high temperature humid dusty or oil...

Page 6: ...nk often Position the monitor at a 90 angle to windows and other light sources to minimize glare and reflections Clean the LCD monitor surface with a lint free nonabrasive cloth Avoid using any cleani...

Page 7: ...2 3 Command Message Reference 31 1 Unpacking and Installation 1 1 1 Unpacking 1 1 2 Package Contents 1 1 3 Installation Notes 1 1 4 Mounting on a Wall 2 1 4 1 VESA Grid 2 1 5 Mounting in Portrait Posi...

Page 8: ...Protocol 32 10 3 1 Set Function Listing 32 10 3 2 Get Function Listing 36 10 3 3 Remote Control Pass through mode 41 11 Other Information 44 Customer Support 44 Limited Warranty 45 Mexico Limited War...

Page 9: ...this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation Product Registration To meet your future needs and to re...

Page 10: ...e The supplied power cord varies depending on destination NOTES For all other regions apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with...

Page 11: ...g kit use M8 mounting screws having a length 15 mm longer than the thickness of the mounting bracket and tighten them securely 5 The eye bolt is for usage in short time maintenance and installation We...

Page 12: ...When facing the display at the back rotate 90 degrees anticlockwise the input output terminals should at the top and right side 90 90 NOTE When installing the display on a wall please consult a profe...

Page 13: ...ight bar up to adjust the selected item while OSD menu is on 7 button Move the highlight bar down to adjust the selected item while OSD menu is on 8 MENU button Return to previous menu while OSD menu...

Page 14: ...ES This display s remote control sensor will stop working if the jack IR IN is connected To remotely control your A V device via this display refer to page 11 for IR Pass Through connection 12 SPDIF O...

Page 15: ...mute function on off 9 COLOR buttons Choose tasks or options 10 NORMAL button Switch to normal mode 11 ID button Switch to ID mode 12 FORMAT button Change zoom mode 13 BACK button Return to the previ...

Page 16: ...not intend to use the remote control for a long period remove the batteries 2 3 3 Handling the remote control Do not subject to strong shock Do not allow water or other liquid to splash the remote con...

Page 17: ...t DVD VCR VCD 3 1 1 Using COMPONENT video input DVD VCR VCD AUDIO IN R L COMPONENT OUT YPbPr Audio Out COMPONENT IN YPbPr 3 1 2 Using Video Source input DVD VCR VCD Y CVBS Out Audio Out Y CVBS IN Audi...

Page 18: ...3 2 Connecting a PC 3 2 1 Using VGA input PC Audio Out VGA IN VGA AUDIO IN VGA Out D Sub 15 pin 3 2 2 Using DVI input PC DVI Out VGA AUDIO IN Audio Out DVI IN 3 2 3 Using HDMI input PC HDMI Out HDMI I...

Page 19: ...layPort input PC DisplayPort IN DisplayPort Out 3 3 Connecting Audio Equipment 3 3 1 Connecting external speakers External speakers 3 3 2 Connecting an external audio device Stereo Amplifier AUDIO OUT...

Page 20: ...ector of DISPLAY 1 to the RS232C IN connector of DISPLAY 2 PC RS 232C RS 232C IN RS 232C IN RS 232C OUT DISPLAY 1 DISPLAY 2 3 4 2 Digital video connection Connect the DP OUT connector of DISPLAY 1 to...

Page 21: ...12 3 6 IR Pass through Connection optional DVD VCR VCD DVD VCR VCD FORMAT SOURCE INFO LIST OPTIONS ADJUST VOL NORMAL ID ID SET ENTER IR OUT IR IN Remote Control...

Page 22: ...se one music track and press OK button To play all the tracks in a folder choose one music file Then press to Play All To skip to the next or previous track press or button To pause the track press OK...

Page 23: ...MENU button several times to exit the OSD menu 5 2 OSD Menu Overview 5 2 1 PICTURE menu PIP 1 2 3 SET MENU Move Select Brightness Contrast Sharpness Black level Tint Color Gamma selection Native Nois...

Page 24: ...ensor function is to adjust brightness automatically when ambient light changed Scan mode Change the display area of the image Over scan Display about 95 of the original size of the image The rest of...

Page 25: ...scaling the original image size 21 9 The picture is enlarged to 21 9 format This mode is recommended when displaying pictures that have black bands at the top and bottom letterbox format Custom Choos...

Page 26: ...n Off PIP POP Quick swap PBP 2Win PBP 3Win PBP 4Win Switch main on top or sub on top Sub Win1 Input Sub Win1 Input Sub Win1 Input Sub Win2 Input Sub Win2 Input Sub Win3 Input PIP SIZE Select the size...

Page 27: ...ignal is detected from the PC mode RGB color space inputs after 10 seconds Video Select On to enter power saving mode when no signal is detected from the VIDEO mode YUV color space inputs after 10 sec...

Page 28: ...2 3 SET MENU 2 Move Select OSD turn off OSD H position OSD V position Information OSD Monitor ID Heat status DP version DP 1 1 10 Sec 3 Monitor information Configuration 2 Exit 50 50 45 OSD TURN OFF...

Page 29: ...t only The options are 1024x768 1280x768 1360x768 1366x768 1400x1050 1680x1050 1600x1200 1920x1200 Auto Determines the resolution automatically The selected settings will become effective after turnin...

Page 30: ...splays are connected The options are Off Auto 2 255 NOTE If sub mode is enabled then it would be disabled by tiling function on Date and time Adjust the current date and time for the display s interna...

Page 31: ...ll be take effect and then press the OK button 5 When Input source select to USB enable to access USB play list setting 0001 0002 Options Exit Photo Photo Video Press buttons to choose files Press but...

Page 32: ...b 1 Sub 2 Sub 3 Audio source PIP audio Input reset USB Media Card OPS audio Input Exit Video source Select a video input source Choose from Displayport DVI D VGA HDMI 1 HDMI 2 HDMI 3 Component Video U...

Page 33: ...30 MVC 1920x1080i field rate 50 60Hz 1920x1080p frame rate 24 25 30Hz 1280x720p frame rate 50 60Hz 30 ts m2ts mts AVCHD MPEG 2 1920x1080 25p 30p 50i 60i 30 MPEG 1 L1 L2 MPEG 1 2 2 5 L3 AAC HE AAC v1 v...

Page 34: ...M aif mac aiff mac LPCM 192 768 LPCM aac mp4 m4a AAC 48 1024 AAC HE AAC v1 v2 pls m3u Playlists m4a M4A 48 1024 AAC HE AAC v1 v2 USB Photo file format type JPEG BMP PNG GIF NOTES Sound or video may no...

Page 35: ...883 119 000 52 1920x1080 66 587 59 934 138 500 53 1920x1080 67 5 60 000 148 500 54 1920x1080 67 1584 59 963 173 000 55 1920x1080 67 08 60 172 798 56 1920x1200 74 038 59 950 154 000 UHD Preset Mode DP...

Page 36: ...cloth If the surface becomes dirty soak a soft lint free cloth in a mild detergent solution Wring the cloth to remove excess liquid Wipe the surface of the display to remove dirt Then use a dry cloth...

Page 37: ...Zoom mode is not correctly set Use the Zoom mode or Custom zoom function in the Screen menu to fine tune display geometry and time frequency parameter Can hear sound but no picture Improperly connecte...

Page 38: ...2C 2 5mm Phone jack x 2 RS232C in RS232C out RJ 45 RJ 45 Jack x 1 8 pin 10 100 LAN Por t HDMI Input HDMI Jack x 3 Type A 19 pin Digital RGB TMDS Video Audio MAX Video 720p 1080p 1920 x 1080 60 Hz WUXG...

Page 39: ...Gross Weight Without Stand 134 5 Kg Environmental Condition Item Specifications Temperature Operational 0 40 C Storage 20 60 C Humidity Operational 20 80 without condensation Storage 5 95 without cond...

Page 40: ...DSUB 9 Pin outside view Pin Signal Remark 1 NC 2 RXD Input to Commercial TV or DS 3 TXD Output from Commercial TV or DS 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC frame GND Use of crossover null modem cable requi...

Page 41: ...e Value 1 3 Three bytes ASCII that defines the value CR 0x0D Set Function format Send Command Type s Name Length ID Command Type Command Value1 Value2 Value3 CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte...

Page 42: ...PbPr 004 HDMI 014 HDMI2 024 HDMI3 005 DVI 006 VGA1 PC 016 VGA2 007 OPS 008 Internal Mem 009 DP 1 No need for USB 2 For the case of two more same sources the 2nd digital is used to indicate the extensi...

Page 43: ...itor and all RCU command codes are transmitted to PC via the RS232 port Date 8 s V 56 0xx Year 1xx Month Day See example in Note For specific models only Tiling Mode 8 s P 50 000 OFF 001 ON for DS Til...

Page 44: ...ean the POWER lock will be released under this case 3 Can not be unlocked by reset in OSD setting 4 Will auto AC power on in power lock 5 Under power lock the set will not enter power saving when no P...

Page 45: ...6 42 b 62 58 x 78 11 1 31 27 G 47 43 c 63 59 y 79 12 2 32 28 H 48 44 d 64 13 3 33 29 I 49 45 e 65 14 4 34 30 P 50 46 f 66 15 5 35 31 Q 51 47 g 67 Month 1 12 Day 1 31 Hour 00 23 Min 00 59 Sec 00 59 5 S...

Page 46: ...eply Command Type r or If the Command is valid Command Type r Name Length ID Command Type Command Value1 Value2 Value3 CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order...

Page 47: ...nt value Get Volume 8 g f 66 000 100 Gets Volume value Get Mute 8 g g 67 000 OFF unmuted 001 ON muted Gets Mute ON OFF status Get Input select 8 g j 6A 000 See Set function table Get Power status ON S...

Page 48: ...only Get Date 8 g 2 32 000 See the Set Date command For specific models only Get Time 8 g 3 33 000 See the Set Time command For specific models only NOTE 1 Power on off log data is replied as 6 seque...

Page 49: ...26 F 46 42 b 62 58 x 78 11 1 31 27 G 47 43 c 63 59 y 79 12 2 32 28 H 48 44 d 64 13 3 33 29 I 49 45 e 65 14 4 34 30 P 50 46 f 66 15 5 35 31 Q 51 47 g 67 Month 1 12 Day 1 31 Hour 00 23 Min 00 59 3 Get...

Page 50: ...e Control Pass through mode the TV DS will send a 7 byte packet followed by CR in response to RCU button activation Note that in this mode the RCU shall have no effect on the TV DS function For exampl...

Page 51: ...ASPECT ZOOM SIZE 0F VOLUME UP 10 VOLUME DOWN 11 MUTE 12 CHANNEL PAGE UP BRIGHTNESS 13 CHANNEL PAGE DOWN BRIGHTNESS 14 POWER 15 SOURCES INPUTS 16 17 18 SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT 1D RIGHT 1E...

Page 52: ...code TV DS will turn itself on then forward the POWER code to the host via RS232 2 2 When TV DS is ON and receives the IR POWER code TV DS will forward the POWER code to the host via RS232 then turn o...

Page 53: ...com Latin America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte...

Page 54: ...uct d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which d...

Page 55: ...er by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary...

Page 56: ...ct s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty cl...

Page 57: ...oluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com...

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