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Troubleshooting
This section describes some common problems that you may experience when
using the display.
Problem or Issue
Possible Solutions
Remote Control is not
working
1.
Check whether something is obstructing the
display’s remote control receiver.
2.
Check whether the batteries in the remote control
are installed correctly.
3.
Check whether the batteries need to be replaced.
The unit turns off
unexpectedly
1.
Check whether Sleep mode is enabled.
2.
Check if there is a power outage in your area.
3.
Turn on the display and see if the problem is with
the signal and control system.
PC Mode
Problem or Issue
Possible Solutions
No PC signal
1.
Check the display settings.
2.
Check the display resolution.
3.
Adjust the Hs & Vs (synchronization) settings using
the OSD menu.
Background streaking
1.
Choose auto adjust.
2.
Adjust clock and phase.
False color
1.
Check the connection.
2.
Adjust the chroma, brightness, and contrast
settings.
Unsupported format
1.
Choose auto adjust.
2.
Adjust clock and phase settings.
Summary of Contents for CDE12
Page 14: ...14 CDE5512 Front Panel Rear Panel VOL VOL CH CH SOURCE MENU Control Panel I O Panel...
Page 15: ...15 CDE6512 Front Panel Rear Panel VOL VOL CH CH SOURCE MENU Control Panel I O Panel...
Page 16: ...16 CDE7512 Front Panel Rear Panel OK CH CH Control Panel I O Panel...
Page 30: ...30 3 Select your Power Saving Mode 4 Select Privacy and Copyright Protection...
Page 32: ...32 General Settings Configure basic Network Device and System settings...
Page 35: ...35 Bluetooth Enable Disable Bluetooth...
Page 36: ...36 Device Configure Signage Display System Tools Display Apps and Physical Keyboard settings...
Page 43: ...43 System Date Time Set the time zone and Auto Time settings...
Page 101: ......