7
Make a Video Call
While it’s displaying the SlideShow, the ViewClix Smart Frame is always ready to re-
ceive a video call. Here are a few things to keep in mind about ViewClix video calling:
Frame auto-answers:
After playing a notification sound, the Video Call is launched
on the frame. It’s a good idea to arrange the time of your calls in advance.
NOTE:
Auto-answer can be disabled within the Frame Settings (see page 14). If
disabled, the frame user (i.e. the senior using the frame), will need to press
any button on the remote control to answer video calls.
No video calls while in Sleep mode
: On page 13, we show how to set up the sleep
time for a ViewClix frame. The frame does not answer video calls during this time.
Call Setup Time
Patience is a virtue
After you tap the ‘Make Video Call’ button it
will take up to 15 seconds, for the Video Call to begin.
Try making a test video call.
NOTE:
The best way to make a test call is to have someone by the frame while you
call it from a different room. If you call the frame from within the same
room, you will probably experience unpleasant echo and audio feedback
because the microphones will be picking up the other side’s speakers.
Tap the ‘Make Video Call’ button to start the call.
To end the call, touch the Red “hang-up” button.
More video call tips
Orientation
: “Landscape” orientation is where the width of the screen is longer
than the height. As a stationary device, the ViewClix frame is always in “landscape”
orientation. If you
rotate your mobile device to also be in landscape mode
, the
video will be larger for both the mobile device and the frame.
Video calls using public Wi-Fi networks
: Some commercial places, like restau-
rants or hotels, have Wi-Fi networks that do not support the video call connections.
Video calls using mobile data
: if Wi-Fi is unavailable, you can use your smart
phone’s data plan to make a ViewClix Video Call. But just like watching any video
using a smart phone, extra charges can result from your mobile carrier if you
exceed your data plan.
