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Operating Guide

 

ViewClix offers a revolutionary experience for seniors and their families and friends. 

To make the 

ViewClix Smart Frame 

an easy and fun experience for you and your 

loved ones, we need a family member or friend to do a small amount of organizing 

and administration for the ViewClix Smart Frame.   (a  ‘Frame Organizer’). 

This guide provides a straight-forward, step-by-step process for getting ViewClix 

setup and then exploring its use and features.  

It’s really easy!  

Please follow this 

guide from start to finish and you’ll quickly be a ViewClix expert. 

The ViewClix Smart Frame displays beautiful High Definition Pictures and receives 

Video Calls.  Using the free 

ViewClix Mobile App

, families can easily share 

pictures and make video calls to a ViewClix frame 

The solution is tied together by the 

ViewClix Cloud 

which stores all the pictures 

and manages the networking for sharing and video calling.  The ViewClix web site 

also includes a 

Members Portal

 where a ViewClix frame is remotely configured 

and photos are easily organized. 

What’s in the box 

 

ViewClix Smart Frame 

 

Remote Control 

 

Frame Stand 

 

Power Adapter 

 

What you’ll need 

 

Web browser on PC or Mac or Tablet  

to log into the ViewClix Members’ Portal 

 

Also, you can share Photos and make Video 

Calls with any of the following devices: 

- Apple or Android smart phone 

- Apple or Android tablet 

ViewClix

 

TM 

Frame 

Stand 

Power 

adapter 

Remote 

control 

Summary of Contents for Smart Frame

Page 1: ...iful High Definition Pictures and receives Video Calls Using the free ViewClix Mobile App families can easily share pictures and make video calls to a ViewClix frame The solution is tied together by t...

Page 2: ...f you need to move the ViewClix frame just unplug it When a ViewClix Smart Frame is powered on it displays a few splash screens and the Internet connection is setup established After that the frame wi...

Page 3: ...from the shipping bag Step 3 Install the Stand on the frame s back bottom by sliding tabs into back lower center slot Push the Stand into the slot to lock into back of the frame Power Connector Plug t...

Page 4: ...mote Control will be needed to finish the setup installation process You can use the remote control to pause the Slideshow Use the forward and back buttons to move through the pictures Install the Vie...

Page 5: ...In this case you can select Add Network to enter the Network name SSID and password key If your ViewClix frame is the Broadband Model there is no need to configure a network connection Each time the...

Page 6: ...ViewClix app is simple you can touch the button to Share a Picture or Make a Video Call Touch Share a Picture For Apple devices You ll then select an album to select pictures For Android devices You...

Page 7: ...ke a test call is to have someone by the frame while you call it from a different room If you call the frame from within the same room you will probably experience unpleasant echo and audio feedback b...

Page 8: ...s using the Members Portal at the ViewClix web site Initially there are a few sample pictures in the SlideShow You ll want to use the Photo manager to delete those Here are the steps Using a web brows...

Page 9: ...ddition to using the ViewClix mobile app to upload pictures you can click tap the Upload icon and a new window will appear You can then drag and drop or browse and select additional images from the PC...

Page 10: ...o be seen by your senior In addition to the Archive album you can create additional albums to store pictures For example you can create a Holidays album and once the holidays are over you can move pic...

Page 11: ...are 2 ways that family and friends can be added to the Share List The Frame Organizer logs into the Members Portal of the ViewClix web site and adds the person to the Share List or The Frame Organizer...

Page 12: ...List Icons User has accepted the Share List invitation and may share with the frame Until an account is activated the red exclamation icon is next to the name That person can t share or video call wi...

Page 13: ...enever you like You probably noticed that the same web page that s used for updating the Share List also includes the ViewClix frame settings Here are steps to configure sleep The settings for Sleep a...

Page 14: ...s some seniors may prefer to answer the video calls manually When auto answer is unchecked disabled the frame user will need to press any button on the remote control to answer the video call Viewing...

Page 15: ...s Set Facebook to ON 1 In Facebook touch the picture to see it s full view 2 In the upper right corner of the screen touch the menu icon it s the 3 vertical dots 3 Select Save Photo from the menu 4 Af...

Page 16: ...not connected If the ViewClix frame is connected via Wi Fi When not connected is displayed for an extended period of time more than 1 hour the following should be checked The Wi Fi router may have an...

Page 17: ...een will be displayed To change the Wi Fi settings use the remote control direc tion buttons to highlight Wi Fi CONNECTION on the screen and press OK As during the initial frame setup you ll see a lis...

Page 18: ...the camera for adequate room lighting A shared picture is not rotated properly How can I fix it The ViewClix system tries to detect picture rotation and fix issues but sometimes these can t be automa...

Page 19: ...laying dark background pictures The first consideration is the location in the room relative to any windows with sun exposure The brighter the window the brighter the reflection off the frame s screen...

Page 20: ...503 766 5695 Tigard Oregon 97224 Email support viewclix com Apple iPhone and iPad are registered trademarks of Apple Inc Google Android and Google Play are trademarks of Google Inc Copyright 2016 Vie...

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