Call Recorder Apresa User
Manual ©
©
©
© 2011-2014 VIDICODE ®
®
®
®
7
7
7
7
In the example below the user has ‘Administrator’ permission. This
means he or she has access to all calls, the Options menu and the Tools
menu.
2.2
Store on demand
There are different ways to configure the recording in Apresa. Usually
all calls coming in and going out of the organisation will be recorded,
including local to local calls. It is however a possibility to record on
demand.
With Apresa this means that a dial code action has to be defined. The
Apresa records everything, but will only save a call if the user orders it to
by using a dial code action *5. Alternatively The ‘Store this call’ button
in the Apresa client can be used.
Should the user decide that it is necessary to record a certain call, he or
she presses *5 (or any other code your Apresa Administrator has
configured) on his telephone and the whole conversation will be stored
on the Apresa server.
2.3
Screen recording
The Call Recorder Apresa Client is PC software for screen recording. The
Apresa Client communicates with the Apresa server.
To use the Apresa Client the user must have an enabled Apresa account.
Only the organisations Administrator can create or edit user accounts.