For more information, visit us at videotron.com/terminal-support
16
CUSTOMER SERVICE
For further information, we invite you to visit the illico TV Help Portal, to check out instructional
videos at videotron.com/Terminal-support or to contact Customer Service. You can reach a
representative Monday–Friday from 7:30 a.m. to 10 p.m., Saturdays from 8 a.m. to 8 p.m. and
Sundays from 9 a.m. to 8 p.m.
Montréal 514-281-1711
Quebec City 418-847-4410
Saguenay 418-545-1114
Outaouais 819-771-7715
Elsewhere in Québec 1-888-433-6876
TECHNICAL SUPPORT
For problems of a technical nature, we invite you to contact Technical Support. You can reach a
representative 24 hours a day, 7 days a week.
Montréal 514-841-2611
Quebec City 418-842-2611
Saguenay 418-543-4611
Outaouais 819-771-2611
Elsewhere in Québec 1-877-380-2611
THE COMPLETE USER GUIDE IS AVAILABLE AT
VIDEOTRON.COM/TERMINAL-SUPPORT
CUSTOMER SERVICE AND
TECHNICAL SUPPORT
