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Warranty
Vicway Australia Pty Ltd Limited Warranty Vicway VT1000E, VT PRO Door Openers
Vicway Australia Pty Ltd warrants to the original purchaser of the Vicway Door Openers that all
parts of the Unit, other than the remote control transmitters and accessories, globes and
batteries, are free from defects in materials and workmanship for a period of 24 months(6000
circles), from the date of purchase and installation in a residential premise on a specified
garage door that is designed for the sole purpose of domestic use. This Warranty is given in
addition to any rights that you may have under the Australian Consumer protection laws.
Maintenance reminder
Warranty Conditions
It is a condition of this Vicway Australia Pty Ltd Warranty that the Unit is sold, installed and
serviced by a Qualified Installer/Dealer. Any Vicway branded garage door opener purchased
on-line (over the internet) and installed by any person other than Qualified Installer/Dealer will
not be covered by this Vicway Australia Pty Ltd Warranty. It is also a condition of the Vicway
Australia Pty Ltd Warranty that the Unit is serviced by a Vicway Australia Pty Ltd Service
Technician within the first 24 month period after the installation date and then at intervals not
exceeding 24 months thereafter. Service enquiries should be directed to Vicway Australia Pty
Ltd on 1300 783 591. The garage door service fee is payable by the owner.
Repairs and replacement parts provided under this Vicway Australia Pty Ltd Warranty are
provided free of charge and warranted for the remaining balance of the original warranty
period.
Exclusions
If our Service Technician determines that a warranty claim has been made in respect of a
failure or defect arising under or out of any exclusion detailed below such that the claim is not
covered under the Vicway Australia Pty Ltd Warranty, we may, subject to your other rights as a
consumer, charge you a fee to repair, replace and/or return the Unit to you.
LED light will flash when the motor reaches 6,000
cycles (incl. one opening and one closing), this is an
alert for that the unit is due for maintenance.
- please contact service technician -
