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California PROP 65 Warning
WARNING: This product can expose you to chemicals including lead, which is known to the
State of California to cause cancer and birth defects or other reproductive harm. For more
information go to www.P65Warnings.ca.gov.
Warranty
Victrola is a registered trademark of Innovative Technology Electronics LLC.
Innovative Technology Electronics LLC.
Limited Warranty: 90 Days Labor, One Year Parts
Innovative Technology Electronics LLC. (IT) warrants the product to be free from “Defects” in materials
under normal use for a period of “One Year” from the date of the original purchase. The
Warranty is “Not” transferable. IT agrees, within the initial “90 Day” period, to repair or replace the product if
it is determined to be defective at “No Charge”. It is further agreed that IT will cover the cost to repair or
replace damaged “Parts” only for a total period of “One Year” from the date of the original purchase. The
warranty does not cover cosmetic damage, antennas, AC cords, cabinets, headbands, ear-pads, or
damage due to line power surges, connection to improper voltage supply or settings, misuse, mishandling,
accident, acts of God or attempted repair by an unauthorized service agent.
To obtain service, the purchaser MUST present an original sales receipt / proof of purchase.
Please contact us at www.victrola.com to request an RMA (Return Material Authorization)
number to return products for service or replacement.
Returns
without an RMA number on the
package will be refused and returned to sender. Upon receipt of the
returning item and our full
inspection (IT) may issue a replacement to customer for the same item or
of one that has equivalent
value and features. To return an item, supply full name, return address,
phone number, item
purchased, receipt of purchase and reason for return to obtain RMA number.
All returns must be in the original packaging or reasonable substitute to prevent damage.
Customer “Must” include full name, shipping address and telephone number inside of package. No
return will be shipped back to a PO Box or APO address. Please include your check or money order
in the amount of
•
USD $5.00 for items $10.00 to $39.99 (Price Paid Per Unit)
• USD $10.00 for items $40.00 to $99.99 (Price Paid Per Unit)
• USD $16.00 for items $100.00 and up (Price Paid Per Unit)
• Shipping fees are non-refundable
to be payable to Innovative Technology Electronics LLC. (for handling and return
shipping charges)
(IT) will not be responsible for delays or unprocessed claims resulting
from a purchaser’s failure to
provide any / all of the necessary information.
Send all inquiries or RMA request via our website www.victrola.com/pages/technical-support.
Innovative Technology Electronics LLC.
1 Channel Drive
Port Washington, NY 11050
Toll free: 1-877-483-2497
Website for support: www.victrola.com/pages/technical-support
