7
The liability of Victor Manufacturing Ltd and its appointed engineers are limited to the
cost of repairs (parts and labour only) of the unit under warranty. Loss of food or other
damages caused by faulty goods are not covered by the warranty.
No fault found warranty calls and installation errors are not covered under Victor
Manufacturing Ltd warranty and will result in a charge being made for the callout and
on-site labour for our appointed engineer. The Victor Manufacturing Ltd warranty does
not cover the replacement of used consumables, or parts that require period adjustment
or lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been carried out by a qualified
engineer in accordance with the instruction manual. This is of particular importance with
refrigerated and gas fuelled appliances. Work made necessary by lack of routine
maintenance or cleaning is not covered by this warranty and will be chargeable.
Victor Manufacturing Ltd parts and labour warranty is valid for the United Kingdom
Mainland only. (Parts only all areas outside the United Kingdom Mainland.)
Some parts are automatically not covered by the Victor Manufacturing Ltd warranty
(e.g. panels, glass, lamps, shelves, etc.) Many surface finishes including paint and plastic
coated steel can be scratched and damaged if not properly cared for; such damage is
not covered by the Victor Manufacturing Ltd warranty.
IF YOUR EQUIPMENT FAILS
Refer to the instruction manual. If the problem still cannot be resolved, prepare a
description of the fault you have.
Make sure you have your proof of purchase document (Invoice number or serial
number) and the model number of the equipment that has failed.
Contact the warranty department on the following numbers:
Warranty Desk Telephone No:
01274 722125 (Office Hours)
Warranty Desk Fax No:
01274 307082 (Office Hours)
Warranty Desk Email address:
Emergency Warranty Telephone No:
07876 898114 (All Other Times)
Warranty repairs are carried out between 9:00 a.m. and 5:00 p.m. Monday – Friday.
Access required outside normal working hours may incur charges.
Registered Office:
Victor Manufacturing Ltd
Lonsdale Works, Gibson Street, Bradford, BD3 9TF
Tel: 01274 722125
Fax: 01274 307082
