28
Problem
Possible Causes
Measure
Screen display is
abnormal
Device dropped or
bumped
The device is cooling the pipeline, and the
ventilation will automatically stop after a
few minutes
During use, the treatment
pressure set by the device
is different from the
pressure output to the
mask end
Improper pipe
connection or leakage
Recheck the connection of the pipeline, if
the problem still exists, please contact
customer service
The output pressure of
the device is too low
The air inlet of the
device may be blocked.
Delay boost function is
turned on
Clean or replace the filter cotton in the air
inlet.
Turn off the delay boost function, or
shorten the delay boost time
Leaking water tank
The water tank is not
installed correctly.
Damaged water tank
Check if the water tank is installed
correctly.
Check whether the water tank is damaged.
Contact customer service staff to replace
the new water tank
The touch screen is not
responding
Touch screen failure
Restart, if the problem persists, please
contact customer service
Unable to connect to
pulse oximeter
The Bluetooth function
is not turned on or the
pulse oximeter is not
turned on
Turn on the Bluetooth function of the
device.
Wear a pulse oximeter and keep it in
normal working condition
Cannot connect to
Dynamic ECG Recorder
The Bluetooth function
is not turned on or the
Holter recorder is not
turned on
Turn on the Bluetooth function of the
device.
Wear the Dynamic ECG Recorder and
keep it in normal working condition
