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“My DVD combo TV has 2 USB, the first one is at back and the second one is on the DVD, I cannot get the
second one to work”
The second USB share the same port as the DVD; to use the second USB, press the “source” button on the remote
and navigate to DVD, then press ok to select.
“I try to play movies via USB but it does not detect the USB or movies are not playable”
Please ensure the USB is formatted correctly, recommended format is FAT32. Ensure the format of the movies are
within the supported formats of the TV; should the movies be converted from a different format, ensure the format
has been converted properly and not corrupted in anyway, check with the software developer for best options.
“I have tried to connect my PC through via HDMI but nothing displays”
Most laptops will automatically connect, some will require manual configuration, please check with the laptop
manufacturer for instructions.
After ensuring the laptop is properly configured and connected to the TV, on the remote press source and navigate to
HDMI ( HDMI 1 or HDMI 2 depending on which socket is in use)
“I want to connect my TV with my headphone but I cannot locate it on the TV”
There is no direct socket for headphone output. An RCA to 3.5 MM converter (Yellow and White RCA to 3.5 MM
headphone socket) can be purchased from most Consumer Electronics resellers.
I want to reset the TV to its factory setting
On the remote press “ Menu “ button, locate the setting “ Factory Reset “ or “ Reset to Original setting “ (instructions
may change depending on the model) and press “OK.”
I want to use the hard drive for program recording and video playback, what is the maximum hard drive
capacity that is supported and in what format?
The maximum capacity is 500 GB, the recommended format for all hard drive and USB is FAT32
“Why do some channels appear pixelated or with "No Signal?”
Pixilation of the picture, popping on the sound, or complete drop out from time to time are all signs of a poor signal
coming into the television/recorder. The first step is to search for new.
“What accessories come supplied with my product?”
Full details of included accessories can be found in the operating instructions.
“Do weather conditions affect my TV reception?”
TV and radio signals, both analogue and digital, can be affected by atmospheric conditions, including high air
pressure (which brings fine weather), heavy rain or snow.
“Where can I purchase remote control for my Viano product?”
We can sell you a replacement remote control. Contact us at [email protected] or Toll Free: 1-800-33-
00-64 with the model number of your Viano TV (you can find this on rating label on the back of the TV).
How do I register my product?
Complete the On-line Warranty registration at www.iviano.com under “Support.”
Where do I find the serial number / model number on my product?
All of our products have the serial number printed on the outer packaging at the time of purchase and on a plate at
the back of the tv
“Do I need to register my product for the standard manufacturer's warranty?”
The online registration does not affect the warranty of your unit. You will need to ensure you keep your proof of
purchase safe, as this will validate your warranty. The benefits of registering are that Viano can keep you advised of
any updates related to your product.
“Is an LED TV different to an LCD TV?”
An LED television is an LCD panel television with a different lighting method.
“Which 3D glasses do I require?”
For the details of the glasses that are designed for your television please refer to the accessories section of your
user guide.
Do you have any other recommendations on the viewing environment for 3D television?
When viewing 3D TV keep a clear space around the viewer as they may mistake the 3D objects they are viewing as
real objects and move suddenly.
“Can I record on a USB storage device connected to this television?”
Yes, if the Viano TV you purchased has PVR Function From USB connection.
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