www.desatech.com
118531-01C
38
TROUbLEShOOTING
Continued
POSSIBLE CAUSE
1. Gas leak.
See Warning
statement on page 37
1. Gas leak.
See Warning
statement on page 37
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner flame holes
blocked
4. Improper venting or ex-
cessive blockage
5. Excessive amounts of
embers and pan material
OBSERVED PROBLEM
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Dark residue on logs or inside
of fireplace
REMEDY
1. Locate and correct all leaks (see
Checking Gas Connections,
page 24)
1. Locate and correct all leaks (see
Checking Gas Connections
,
page 24)
1. Properly locate logs (see
Install-
ing Logs, Lava Rock, and Glow-
ing Embers
, page 27)
2. Clean out air holes at burner inlets,
Periodically repeat as needed
3. Remove blockage or replace
burner
4. Have vent system inspected, in-
cluding termination cap. Remove
any restrictions or blockage
5. Clear excess embers from around
rear main ports. Use a minimum
of one layer of smaller ember
pieces to achieve best glowing
effect over the visible areas
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty
.
pARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
pARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can be found by visiting
www.desatech.com.
When calling DESA Heating, LLC, have ready:
• model and serial numbers of your heater
• the replacement part number
SPECIFICATIONS
CD36T-M Natural Gas
• Rating: 15,000/21,000 Btu/hr
• Gas Type: Natural Gas Only
• Ignition: Millivolt
• Manifold Pressure: below 2000 ft. elevation
- 3.5" w.c. (0.87 kPa)
• Orifice Size (Main Burner): #44 DMS
(0.086")
• Minimum Inlet Supply Pressure: 5.5" w.c.
(1.1 kPa)
• Firebox Dimensions (HxWxD) (Flanges and
Standoffs Not Included in Measurement):
35 ¾"x 36 ¼" x 14 ¾"
CD36T-M Propane/LP Gas
• Rating: 13,000/20,000 Btu/hr
• Gas Type: Propane/LP Gas Only
• Ignition: Millivolt
• Manifold Pressure: 10.0" w.c. (2.5 kPa)
• Orifice Size (Main Burner): #55 DMS
(0.052")
• Minimum Inlet Supply Pressure: 11.0" w.c.
(2.7 kPa)
• Firebox Dimensions (HxWxD) (Flanges and
Standoffs Not Included in Measurement):
35 ¾"x 36 ¼" x 14 ¾"
