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LIMITED WARRANTY
T
his product
is warranted
to be free of defects in material and workmanship during the warranty period.
Our
warranty obligation is to provide
a replacement for a defective original part
if
the part is covered by the warranty
,
after we receive a proper request from the warrantee (you) for warranty service
.
Who may request service?
Only a warrantee may request service.
What is an “original part”?
An original part is a part
used to make the product as shipped
to the warrantee.
What is a “proper request”?
A request for warranty service is proper if
we
receive: 1) a photocopy of the Customer Invoice that displays the
shipping date; AND 2) a written request for warranty service including your name and phone number.
In the written request, list the parts believed to be defective and include the address where replacements should
be delivered.
What is covered under the warranty?
After
we
receives your request for warranty service, an authorized representative will contact you to determine
whether your claim is covered by the warranty. Before providing warranty service,
we
may require you to send
the entire product, or just the defective part or parts, to its facility in Angola, IN. The warranty covers defects in
the following
original
dynamic components: motors, hydraulic pumps, electronic controllers, switches and
cylinders. It also covers defects in
original
parts that wear under normal usage conditions (“wearing parts”), such
as bearings, hoses, wheels, seals, brushes, and batteries.
How long is the warranty period?
The warranty period for original components is 90 days. The warranty period begins on the date when
we
ships
the product to the warrantee. If the product was purchased from an authorized distributor, the period begins when
the distributor ships the product.
We
may extend the warranty period for products shipped from authorized
distributors by
up to
30 days to account for shipping time.
If a defective part is covered by the warranty, what will
the company
do to correct the problem?
We
will provide an appropriate replacement for any
covered
part.
What is not covered by the warranty?
1. Labor;
2. Freight;
3. Occurrence of any of the following, which automatically voids the warranty:
Product
misuse;
Negligent operation or repair;
Corrosion or use in corrosive conditions;
Inadequate or improper maintenance;
Damage sustained during shipping;
Accidents involving the product;
Unauthorized modifications: DO NOT modify the product IN ANY WAY without first receiving
written authorization from
the manufacturer
. Modification(s) might make the product unsafe
to use or
might cause excessive and/or abnormal wear.
Do any other warranties apply to the product?
The manufacturer
makes no other express warranties. All implied warranties are disclaimed to the extent allowed
by law. Any implied warranty not disclaimed is limited in scope to the terms of this Limited Warranty.
