48
Customer's Elective
Rights
The customer, in case the product is found
defective as per the terms of Protection
of the Consumers Act, No 6502, even
though the defect occurs in a later time,
have the following rights for two years as
from the date of delivery to the customer;
• Return the sold produ-
ct and cancel the agreement,
• Keep the sold product and requ-
est a discount on the sales pri-
ce in proportion to the defe-
ct, (one of these elective rights
can be used against the Seller)
• Unless an excessive cost is requ-
ired, request a free-of-char-
ge repair of the product, with
all costs belong to the Seller,
• If it is possible, to replace the
product with an equivalent one
free-of-defect, (one of these elec-
tive rights can be used against the
Seller, manufacturer or importer).
If the free-of-charge repair or replace-
ment with an equivalent product free-
of-defects will cause a disproportional
drawback for the seller, then the consu-
mer can use his/her right to cancel the
agreement and request a discount on
sales price in proportion to the defect.
The customer can file his complaints
and rejections at Consumer Courts and
Consumer Arbitration Committees.
Summary of Contents for PLAZMA INVERTER 12
Page 1: ...AIR CONDITIONER USER MANUAL PLAZMA INVERTER 9 12 18 24 A...
Page 2: ......
Page 50: ......
Page 51: ......