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Getting Service

If your boiler requires service you have several options for getting service

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Contact Technical Support at 1 800 761 0053 or on the website: www.vestahws.com

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For warranty service always contact Technical Support first

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Contact the technician or professional who installed your boiler

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Contact a licensed professional for the affected system for example a plumber or electrician

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When you contact Technical Support  please have the following information at hand

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Model number

Serial number

Date purchased

Installation location and type

Error code if any appears on the front panel display

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User

s Manual

Condensing Combi Boilers

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Version   1 0 May 30 2016

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Summary of Contents for VC 100 (LP) COMBI

Page 1: ... you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier The installation must conform with local codes or in the absence of local codes the National Fuel Gas Code ANSIZ223 1 NFPA 54 and or CSA B149 1 Natural Gas and Propane Installation Code Keep this manual near this boiler for future refer...

Page 2: ...3 1 Turning the Boiler On or Off 8 3 2 Adjusting the CH temperature 8 4 Maintaining the Boiler 10 4 1 How to clean the hot water filter 10 4 2 How to clean the heating filter 11 4 3 How to supply the water 12 13 5 Troubleshooting 21 5 1 Check points before making repair work order 21 5 2 Displayed error code 22 4 4 Maintenance Schedules ...

Page 3: ...t try to repair it call a qualified service technician Force or attempted repair may result in a fire or explosion Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water 1 Safety Information The cautions issued by this user s manu...

Page 4: ...te how to close the valve If the boiler is damaged as a result of overheating fire flood or any other reason close the manual shut off valve and do not operate the boiler again until it has been inspected by a qualified technician Do not store or use gasoline or other flammable liquids near this boiler Doing so may result in fire or explosion Do not place combustibles such as newspapers or laundry...

Page 5: ...e 4 Do not to light the burner by hand 6 Turn the gas valve 7 Wait five 5 minutes to clear out any gas If you then smell gas STOP Follow B in the safety information above on this label If you don t smell gas go to the next step 8 Turn the gas valve 9 10 Turn on all electric power to the appliance 11 12 If the appliance will not operate follow the instructions To Turn Off Gas To Appliance and call ...

Page 6: ...6 About the Boiler 2 1 Names of Components 2 About the Boiler Bottom of VC 100 COMBI VC 100 COMBI Bottom of VC 120 140 COMBI VC 120 140 COMBI ...

Page 7: ...isplay The icons and digital display on the front panel provide important information required for the boiler s operation Refer to the following table for detailed information Operating in CH DHW mode Turn ON OFF Operation in DHW mode Change the Mode Button Repeat operation mode Up Button FAN revolutions per minute RPM Down Button 2 2 1 1 Lamp display 2 2 1 2 Buttons Flame on DHW Outlet Temperatur...

Page 8: ...erarure If the boiler is not operating for 30 seconds A6 Error will appear I on the Front panel 3 2 Adjusting the CH Space Heating 3 2 1 Adjusting the Space Heating Temperature To adjust the heating temperature 1 Press the Mode button once The space heating display Temperature is blink for 5 seconds and appear the space Heating outlet temperature If don t press the Up or Down buttons appear the se...

Page 9: ... the desired temperature appears on the display You can adjust the temperature while the display is blink for 5 seconds Once the display stops flashing the temperature Temperature range Adjusting the water temperature 98 120 Fahrenheit mode 37 49 Celsius mode 2 or 1 increments 120 140 Fahrenheit mode 49 60 Celsius mode Press for 2 seconds to adjust in 5 or 2 increments Temperature 5 seconds and ap...

Page 10: ...he heating filter hot water in the appliance may cause burns 1 Please unplug the unit from the power source 2 Please close the gas shut off valve 3 Please close the domestic hot water inlet valve 5 Please clean the domestic hot water filter with clean water Please take out the filter from DHW nipple attached the unit 6 After cleaning the domestic hot water filter please reattach it in reverse orde...

Page 11: ... be careful not to burn yourself since there may be hot water 5 Please detach the fixing clip of the filter A by using tool Please pull down the heating filter CAUTION When tou running out the hot water be careful not to burn yourself since there may be hot water 8 After cleaning please reattach the heating filter Reinsert the fixing clip of the heating filter Reinsert the heating filter Please in...

Page 12: ...k the power lamp is red heating loop does not have enough water to operate Please fill the loop by opening water supply valve and install auto feeder to heating loop Normal operation pressure of closed loop 12 18psi Heating inlet connection Domestic hot water outlet connection Gas inlet connection Domestic hot water inlet connection Water supplement valve Heating outlet connection Condensed water ...

Page 13: ...hipped with the boiler Failure to perform the service and maintenance could result in damage to the boiler or system Failure to follow the directions in this manual and component literature could result in severe personal injury death or substantial property damage The boiler should be inspected annually only by a qualified service technician In addition the maintenance and care of the boiler must...

Page 14: ...14 Troubleshooting 5 1 Checkpoints before making repair work order Clean the filter Please refer 11 page Clean the filter Please refer 10 page 5 Troubleshooting ...

Page 15: ...5 2 Displayed error code AE Troubleshooting 15 ...

Page 16: ...LIMITED PARTS WARRANTY The combi boiler VC VESTA VC the combi boiler VC VESTA VESTA VC VESTA VC VC VESTA VC VC VESTA VC VESTA VESTA VESTA 16 Warranty VC VC VC ...

Page 17: ...Register your combi boiler VESTA combi boiler VESTA ...

Page 18: ...st Contact the technician or professional who installed your boiler Contact a licensed professional for the affected system for example a plumber or electrician When you contact Technical Support please have the following information at hand Model number Serial number Date purchased Installation location and type Error code if any appears on the front panel display User s Manual Condensing Combi B...

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