20
TROUBLESHOOTING
COMMON PROBLEMS & SOLUTIONS
PROBLEM
POSSIBLE CAUSE
SOLUTION
The dishes are not
drying (cont’d)
• Dishes are not dishwasher
safe
• Only wash and dry items that are dishwasher safe
Cloudiness on
glassware
• Soft water and too much
detergent
• Use less detergent and select a shorter wash cycle
Black/Gray marks
on dishes
• Aluminum utensils have
rubbed against dishes
• Use a mild abrasive cleaner to eliminate the marks
Detergent remains in
the dispenser
• Improper loading
• Load the dishwasher so dishes do not block detergent
cups
Suds in the tub • Improper detergent
• Use only recommended dish washing detergent. Open
door and let suds evaporate. Add 1 gallon of cold
water to the tub. Close the dishwasher then run the
Soak cycle to drain out water. Repeat if necessary.
• Spilled rise-aid
• Always wipe up rinse aid spills immediately
Stained tub interior • Detergent with colorant was
used
• Make sure the detergent is one without colorant
White film on
inside surface
• Hard water minerals
• To clean the interior, use a damp sponge with
dishwashing detergent and wear rubber gloves. Never
use any other cleaner than dishwashing detergent .
Rust stains on cutlery • The affected items are not
corrosion resistant
• Only wash dishwasher safe cutlery in the dishwasher
knocking/Rattling noise
in wash cabinet
• Spray arm not rotating freely
or improper loading of dishes
• Arrange dishes so spray arm can rotate freely and
they are secure in the rack
knocking noise
in water pipes
• This may be caused by on-site
piping
• This has no influence on dishwasher operation
Summary of Contents for DWV335BBS
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