VersaLogic VL-EPMs-M1, Reference Manual

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Introduction
VL-EPMs-M1 Reference Manual
4
Technical Support
If you are unable to solve a problem after reading this manual, please visit the VL-EPMs-M1
product support web page (see below). The support page provides links to component datasheets
and device drivers.
The VersaTech KnowledgeBase contains a wealth of technical information about VersaLogic
products, along with product advisories. Click the link below to see all KnowledgeBase articles
related to the VL-EPMs-M1.
If you have further questions, contact VersaLogic Technical Support at (503) 747-2261.
VersaLogic support engineers are also available via e-mail at
Support@VersaLogic.com .
R
EPAIR
S
ERVICE
If your product requires service, you must obtain a Returned Material Authorization (RMA)
number by calling (503) 747-2261.
Please provide the following information:

Your name, the name of your company, your phone number, and your e-mail address

The name of a technical contact if any questions arise

Quantity of items being returned

The model and serial number (barcode) of each item

A detailed description of the problem

Steps you have taken to resolve or recreate the problem

The return shipping address
Warranty Repair All parts and labor charges are covered, including return shipping
charges for UPS Ground delivery to United States addresses.
Non-warranty Repair
All non-warranty repairs are subject to diagnosis and labor charges,
parts charges, and return shipping fees. Please specify the shipping
method you prefer and provide a purchase order number for invoicing
the repair.
Note
Please mark the RMA number clearly on the outside of the box before
returning. Failure to do so can delay the processing of your return.
VL-EPMs-M1 Support Page
http://www.versalogic.com/private/epmsm1support.asp
VersaTech KnowledgeBase