One
2022-09
Troubleshooting
18
EN
NL
5
Troubleshooting
Even if you use your scooter properly, a technical problem may occur despite this.
In this case, contact your local specialist dealer.
Risk of injuries and damage to the scooter
•
NEVER attempt to repair your scooter yourself.
•
For problems in the operating console you need to contact your specialist dealer. He/She will
decide if the console needs to be reprogrammed.
The following symptoms may indicate a serious problem. Therefore always contact your specialist
dealer if you spot any of the following deviations:
•
Strange sound;
•
Frayed/damaged wiring harnesses;
•
Cracked or broken connectors;
•
Uneven tread wear at one of the tyres;
•
Jerky movements;
•
Scooter deflects to one side;
•
Damaged or broken wheel assemblies;
•
Scooter does not switch on;
•
Scooter is powered, but does not move to the front or back.
In case of a possible problem, a system code is displayed by the blinking LED of the possible
problem indicator, see §3.2.1. The following table summarises the possible system codes
(number of blinks). Some problems can be solved by yourself. For all problems marked in grey,
consult your specialist dealer.
Table 1: Troubleshooting
Code Possible problem
Meaning
1
Low battery
Recharge the battery immediately.
2
Low battery
Recharge the battery. Check the battery and all associated connections and
wiring. If the problem is not solved, contact your specialist dealer.
3
High battery
If traveling down a slope, stop / reduce your speed. Take less steep slopes.
4
Current limit time-out OR
Controller too hot
Turn off the scooter, leave for a few minutes and turn back on.
Check the motor and associated connections and wiring. If the problem is
not solved, contact your specialist dealer.
5
Parking brake
Check the parking brake / free-wheel lever and associated connections and
wiring. If the problem is not solved, contact your specialist dealer.
6
Drive inhibit
Disconnect the battery charger. OR Release the speed lever before
switching on your scooter.
7
Speed pot
Check the throttle and speed pot, as well as all associated connections and
wiring. Contact your specialist dealer.
8
Motor voltage
Check the motor and associated connections and wiring. Contact your
specialist dealer.
9
Other
Check all connections and wiring. Contact your specialist dealer.
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