![background image](http://html1.mh-extra.com/html/verizon/vz4010/vz4010_user-manual_1005141028.webp)
26
Troubleshooting
Troubleshooting
3.
The exact window that opens will vary depending on the model
of wireless card you have; however, any of the utilities should
have a list of “Available Networks”. Available networks are
wireless networks to which you can connect.
If you are using a Verizon 802.11b Router, the default name should be
“WLAN”.
If you are NOT using a Verizon Router, please consult your router
manufacturer’s user manual for the default name.
The name of your wireless network appears in
“Available Networks”.
If the correct network name is listed in the “Available Networks”
list, please follow the steps below to connect wirelessly:
1.
Click on the correct network name in the “Available Networks” list.
2.
If the network has security (encryption) enabled, you will
need to enter the network key. Click “Connect”. For more
information regarding security, see the page entitled: “Securing
your Wi-Fi Network” on page 15 of this User Manual.
3.
Within a few seconds, the tray icon in the lower right-hand
corner of your screen should turn green, indicating a
successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Verizon Technical Support
at 888-604-5880.