https://www.verizonwireless.com/support/
24
6.
Troubleshooting
If you are experiencing any trouble, try here first for some quick fixes to common problems.
Can’t login to the Web UI
If you can’t access the Web UI, it might be an issue with your device or computer’s proxy or IP address settings. Make sure that proxy settings are
disabled and that your device or computer can be allocated an IP address on the network by the gateway’s DHCP server. You’ll need to check the
support for your device or computer’s operating system, e.g. Windows, Mac OS, for detailed instructions how to do this.
Where can I get more help?
Visit
https://www.verizon.com/support/residential/contact-us/contactuslanding.htm
to find your nearest Verizon store or for 24/7 help with live
chat and device-specific support.
