33
User guide
Related topics:
• Picking up a call with a Directed Pickup key
• Picking up a remote call by BLF key
• Picking up a remote call by BLF List key
Picking up a group call directly
When any phone within a predefined group receives an
incoming call, you can pick up that call on your phone.
If there are multiple incoming calls on the group at the same
time, you can only pick up the first incoming call.
Before you begin:
Make sure your system administrator has enabled group call
pickup and set the group call pickup code.
Procedure:
1. Pick up the handset, press the
Speakerphone key
or tap the line key. The GPickup soft key appears on the
phone screen
2. Select
GPickup on your phone when any phone in the
group receives an incoming call. The call is answered on
your phone
Tip: When the phone is idle, you can use a Group Pickup key to
pick up a group call directly.
Related topic:
Picking up a call with a Group Pickup key
Picking up a call with a Directed Pickup key
You can easily use a Directed Pickup key to pick up a call to a
specific contact’s phone.
Before you begin:
Ask your system administrator for the directed call
pickup code.
Procedure:
1. Tap
+ or Unfold Line Keys
2. Select the desired line key
3. Select
Key Event from the Type field
4. Select
DPickup from the Key Type field
5. Select the desired line from the Account ID field
6. Optional: Enter the string that will appear on the touch
screen in the Label field
7. Enter the directed call pickup code followed by the specific
extension in the Value field
8. Tap
Advanced call features
You can perform some server-dependent tasks on the phone.
Contact your system administrator to find out if your phone
supports these advanced call features.
Topics:
• Call pickup
• Call park and call retrieve
• Busy Lamp Field (BLF)
• BLF list
• Shared line
• Intercom
• Video/Voice mail
Call pickup
You can use call pickup to answer someone else’s incoming
call on your phone.
The phone supports the following two call pickup features:
•
Directed call pickup:
allows you to pick up incoming calls to
another phone
•
Group call pickup:
allows you to pick up incoming calls to
any phone within a predefined group
Check with your system administrator to find out if this feature
is available on your phone.
Topics:
• Picking up a call directly
• Picking up a group call directly
• Picking up a call with a Directed Pickup key
• Picking up a call with a Group Pickup key
Picking up a call directly
You can answer a call that rings on another phone.
Before you begin:
Make sure your system administrator has enabled directed call
pickup and set the directed call pickup code.
Procedure:
1. Pick up the handset, press the
Speakerphone key
or tap the line key. The DPickup soft key appears on the
phone screen
2. Select the ringing line appearance in the main screen
3. Enter the phone number which is receiving an incoming call
4. Select
DPickup again. The call is answered on your phone