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Fios 
Extender

USER
GUIDE

Model E3200

©2020 Verizon

Summary of Contents for Fios E3200

Page 1: ...Fios Extender USER GUIDE Model E3200 2020 Verizon...

Page 2: ...Your Fios Extender 18 2 1 Main Screen 20 03 WI FI SETTINGS 3 0 Overview 29 3 1 Wi Fi Status 30 3 2 Basic Settings 31 3 3 Advanced Settings 31 3 4 Channel Settings 34 3 5 Guest Network 37 04 CONFIGURIN...

Page 3: ...All Rights Reserved 05 TROUBLESHOOTING 5 0 Troubleshooting Tips 50 5 1 Frequently Asked Questions 57 06 SPECIFICATIONS 6 0 General Specifications 63 6 1 LED Indicators 64 6 2 Environmental Parameters...

Page 4: ...01 INTRODUCTION 1 0 Package Contents 1 1 System Requirements 1 2 Features 1 3 Getting to Know Your Fios Extender...

Page 5: ...n Fios Extender lets you transmit and distribute digital entertainment and information to multiple devices in your home of ce Your Extender supports networking using coaxial cables Ethernet or Wi Fi m...

Page 6: ...uirements are A computer or other network device supporting Wi Fi or wired Ethernet A web browser such as Chrome Firefox Internet Explorer 8 or higher or Safari 5 1 or higher 1 2 FEATURES Your Fios Ex...

Page 7: ...ss roaming band steering and AP steering to improve the performance of your Wi Fi network Integrated Wi Fi networking with 802 11a b g n ac ax access point featuring backward compatible to 802 11a b g...

Page 8: ...tion Status LED Color Fios Extender Normal WHITE Normal operation solid Fios Extender is booting fast blink BLUE Pairing mode slow blink Pairing successful solid GREEN Wi Fi has been turned off solid...

Page 9: ...URL for accessing the Fios Extender s administrative pages and administrator password The label also contains a QR code that you can scan with your smartphone tablet or other camera equipped Wi Fi dev...

Page 10: ...using Ethernet cables to join the local area network LAN The two Ethernet LAN ports are 10 100 1000 Mbps auto sensing and can be used with either straight through or crossover Ethernet cables Coax LAN...

Page 11: ...er Warning The included power adapter is for home use only supporting voltages from 105 125 voltage in AC Do not use in environments with greater than 125 voltage in AC 1 3c MOUNTING THE Fios Extender...

Page 12: ...using the template sheet as shown below 3 Drive two screws into the wall Leave the screws extended about 0 2 inches from the wall 4 Verify the screws are positioned correctly by placing the wall brac...

Page 13: ...zon com fios 2020 Verizon All Rights Reserved 5 There are two mounting slots located on the bottom of the Fios Extender It allows you to securely attach your Extender to the wall Align the slots with...

Page 14: ...cket through an easy twist and lock action 7 Align the wall mount bracket with the attached Extender to the screws then slide the bracket down until it locks in place 8 To secure the bracket place one...

Page 15: ...15 01 INTRODUCTION verizon com fios 2020 Verizon All Rights Reserved Note To release the lock twist the Fios Extender counter clockwise and press down on the small clip on the bottom of the bracket...

Page 16: ...02 CONNECTING YOUR Fios Extender 2 0 Setting up Your Fios Extender 2 1 Main Screen...

Page 17: ...fios 2020 Verizon All Rights Reserved Connecting your Fios Extender and accessing its web based Graphical User Interface GUI are both simple procedures Accessing the GUI may vary slightly depending on...

Page 18: ...uter the materials in the home and neighboring Wi Fi traffic Wi Fi backhaul is an effective and convenient in Wi Fi configuration but based on Wi Fi interference characteristics does not perform as we...

Page 19: ...home is wired for Ethernet follow same steps as above using an Ethernet cable instead of a coax cable 2 0b WI FI INSTALLATION 1 Place the Fios Extender directly next to the Fios Router 2 Take the Ethe...

Page 20: ...do Note The Fios Extender has a Wi Fi Name Password that is different from the Fios Router When the Extender connects to the Router via Coax Ethernet or Wi Fi the Extender is assigned the Wi Fi Name...

Page 21: ...printed next to the Admin Password on the label on the rear of your Fios Extender Note The Fios Extender has an admin password that is different from the Fios Router When the Extender connects to the...

Page 22: ...n menu of connection status Wi Fi settings network settings and advanced quick links 2 1b MENU The main menu contains the following con guration options and chapters Status this chapter Wi Fi Chapter...

Page 23: ...izon com fios 2020 Verizon All Rights Reserved 2 1c STATUS Fios Extender Status This section displays product model number device FCC ID firmware version number device IP information and the status of...

Page 24: ...s could be either a built in button or one on a compatible Wi Fi adapter card or a virtual button in software Once completed this allows Wi Fi clients to join your Wi Fi network To initialize the WPS...

Page 25: ...i device client to start the WPS registration process If your client device has a WPS PIN locate the PIN printed on the client s label or in the client documentation Enter the PIN number in the Client...

Page 26: ...e front of your Fios Extender begins ashing blue The ashing continues until WPS pairing to the client device completes successfully At this time the Status LED turns solid blue If WPS fails to establi...

Page 27: ...03 WI FI SETTINGS 3 0 Overview 3 1 Wi Fi Status 3 2 Basic Settings 3 3 Advanced Settings 3 4 Channel Settings 3 5 Guest Network...

Page 28: ...os 2020 Verizon All Rights Reserved Wi Fi networking enables you to free yourself from wires making your devices more accessible and easier to use You can create a Wi Fi network including accessing an...

Page 29: ...802 11b and g standards operate in the 2 4 GHz range 802 11ac operates in the 5 GHz range 802 11n and ax operates in both the 2 4 GHz and 5 GHz ranges Note 802 11 b is a legacy mode and is not recomme...

Page 30: ...i Fi column for Primary Network Primary Network and Guest Network Guest Network the following information displays ON OFF ON OFF displays whether the Wi Fi radio is active When the radio is not enable...

Page 31: ...ings Select Wi Fi from the left pane and then click Basic Settings Basic Settings 3 3 ADVANCED SETTINGS You can view your advanced Wi Fi security settings such as SSID broadcast Wi Fi MAC authenticati...

Page 32: ...802 11 MODE From the 802 11 Mode section you can view the Wi Fi access to your network of the 2 4 GHz and 5 GHz Wi Fi communication standard mode best suited or compatible with the devices you allow a...

Page 33: ...nges OTHER ADVANCED WI FI OPTIONS You can view additional Wi Fi options Comment Recommend leaving defaults as is unless otherwise directed View the following options SON Wi Fi Enabled SON Wi Fi Enable...

Page 34: ...34 03 WI FI SETTINGS verizon com fios 2020 Verizon All Rights Reserved 3 4 CHANNEL SETTINGS You can con gure the channel settings for either 2 4 GHz or 5 GHz of your Wi Fi network...

Page 35: ...nel must be the same on the router extender and all of its Wi Fi clients Select the channel you want the Wi Fi radio to use to communicate or accept the default Automatic Automatic channel selection T...

Page 36: ...New Scan to perform channel availability scan for the Fios Extender accommodating the best radio channel and providing the best Wi Fi performance Channel Score Channel Score scans and displays a netwo...

Page 37: ...h firewalls of your router To view Guest Wi Fi From the main menu select Wi Fi Wi Fi then select Guest Network Guest Network 3 5b GUEST WI FI DEVICE LIST The devices on the Guest Network Guest Network...

Page 38: ...04 CONFIGURING ADVANCED SETTINGS 4 0 Using Advanced Settings 4 1 Reboot 4 2 Admin Password 4 3 Factory Default 4 4 System Log 4 5 Advanced Log 4 6 DHCP Log 4 7 BHM Log...

Page 39: ...04 CONFIGURING ADVANCED SETTINGS verizon com fios 2020 Verizon All Rights Reserved Advanced settings cover a wide range of sophisticated configurations for your Fios Extender s security and system lo...

Page 40: ...following advanced settings Reboot restarts your Fios Extender Admin Password sets the password for administrator access Factory Default resets your Fios Extender to its default settings System Log v...

Page 41: ...o 1 3b REAR PANEL for power reset button option To reboot your Fios Extender using the user interface 1 Select Reboot Reboot in the Advanced Advanced section 2 Click Reboot Reboot button on the screen...

Page 42: ...f administration 1 Select Admin Password Admin Password in the Advanced Advanced section 2 Enter the user name and password on the screen 3 Enter the password again in the Re Type Admin Password Re Ty...

Page 43: ...erases the current configuration including user defined settings and network connections To restore your Fios Extender s factory default settings 1 Select Factory Default Factory Default in the Advan...

Page 44: ...a view of the most recent activity of your Fios Extender To view the system log 1 Click NEXT NEXT on the Advanced Advanced page and select System Log System Log 2 To view a specific time of log event...

Page 45: ...u can view a summary of the monitored data collected for your Fios Extender To view your Fios Extender s full system status and traffic monitoring data 1 Select Advanced Log Advanced Log in the Advanc...

Page 46: ...view a list of the connected DHCP clients status 1 Select DHCP Log DHCP Log in the Advanced Advanced section 2 To view a specific time of log event click on the View View options options button 3 To r...

Page 47: ...haul modes Ethernet coax and Wi Fi status of your Fios Extender To view the backhaul modes log 1 Select BHM Log BHM Log in the Advanced Advanced section 2 To view a specific time of log event click on...

Page 48: ...05 TROUBLE SHOOTING 5 0 Troubleshooting Tips 5 1 Frequently Asked Questions...

Page 49: ...using your Fios Extender as well as frequently asked questions Although the majority of the Fios Extender s LAN and internet connectivity is automatic and transparent if an issue does occur accessing...

Page 50: ...the prior tips do not resolve your connection issue try restarting rebooting the Fios Extender by manually pressing the red reset button on the rear panel of the Fios Extender for 2 4 seconds the Stat...

Page 51: ...using a Wi Fi password you may need to enter the Wi Fi password into your network device again to be sure your device accepts the password Check to be sure you are running the latest software for you...

Page 52: ...ill not be accessible during the times set in the schedule Access Control If the access control setting for the computer is set to block the computer access to your Fios Extender is denied To gain acc...

Page 53: ...k disconnecting and reconnecting the power may be required 5 0e LAN CONNECTION FAILURE To troubleshoot a LAN connection failure Verify your Fios Extender is properly installed LAN connections are corr...

Page 54: ...tilization and recheck the connection If lag still exists clear the cache on the computer and if still needed unplug the Ethernet cable or disable the Wi Fi connection to the computer experiencing the...

Page 55: ...fer to the chart below for details Condition Status LED Color Fios Extender Normal WHITE Normal operation solid Router is booting fast blink BLUE Pairing mode slow blink Pairing successful solid GREEN...

Page 56: ...nlit Indicates no 1 Gbps link Solid green Indicates 1 Gbps link Fast flash green Indicates LAN activity The traffic can be in either direction LAN Ethernet Lower LED Unlit Indicates no 10 100 1000 Mbp...

Page 57: ...aight through Ethernet cable from the Uplink port of the new hub to the Fios Extender Use a crossover cable if there is no Uplink port switch on your hub to connect to the Fios Extender Remove an exis...

Page 58: ...ess II key that is printed on the sticker on the rear panel of your Fios Extender 5 1e ARE MY Fios Extender S ETHERNET PORTS AUTO SENSING Yes Either a straight through or crossover Ethernet cable can...

Page 59: ...hose made of wood plaster or glass 5 1h HOW DO I LOCATE THE IP ADDRESS THAT MY COMPUTER IS USING In Windows 7 or Windows 10 click the Windows button and select Control Panel then click View Network St...

Page 60: ...tly Asked Questions 5 1j I CANNOT ACCESS MY Fios Extender GUI WHAT SHOULD I DO If you cannot access the GUI verify the computer connected to your Fios Extender is set up to dynamically receive an IP a...

Page 61: ...06 SPECIFICATIONS 6 0 General Specifications 6 1 LED Indicators 6 2 Environmental Parameters...

Page 62: ...62 06 SPECIFICATIONS verizon com fios 2020 Verizon All Rights Reserved The specifications for your Fios Extender are as follows This includes standards cabling types and environmental parameters...

Page 63: ...Number Model E3200 Standards IEEE 802 3x 802 3u IEEE 802 11a b g n ac ax IP IP versions 4 and 6 MoCA LAN 1125 1675 MHz 2500 Mbps Speed Wired LAN Ethernet 10 100 1000 Mbps auto sensing Cabling Type Et...

Page 64: ...thernet 2 6 2 ENVIRONMENTAL PARAMETERS DIMENSIONS AND WEIGHT Fios Extender unit only Size 5 32 wide x 9 27 high x 5 94 deep Weight 2 50 lbs 1 138 kg Complete System inc packaging Size 12 24 wide x 6 2...

Page 65: ...ental Parameters Certifications FCC UL 60950 1 Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 5 C to 50 C 23 F to 122 F Operating Humidity 5 to 85 Storage Humidity 5 to 93 non con...

Page 66: ...07 NOTICES 7 0 Regulatory Compliance Notices...

Page 67: ...67 07 NOTICES verizon com fios 2020 Verizon All Rights Reserved This chapter lists various compliance and modification notices as well as the NEBS requirements and GPL...

Page 68: ...tructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interf...

Page 69: ...expressly approved by the party responsible for compliance could void the user s authority to operate this equipment RF Exposure This equipment complies with FCC radiation exposure limits set forth f...

Page 70: ...NV 1 2 Les c t s communs ou c t terre du circuit sont connect s l cran du c ble coaxial via un connecteur d antenne du syntoniseur et toutes les parties et circuits accessibles SELV LCC et parties m t...

Page 71: ...ra building or unexposed wiring or cabling only The intra building port s of the equipment or subassembly MUST NOT be metallically connected to interfaces that connect to the OSP or its wiring These i...

Page 72: ...ned in this product is distributed WITHOUT ANY WARRANTY All such software is subject to the copyrights of the authors and to the terms of the applicable licenses included in the download You may also...

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