![background image](http://html1.mh-extra.com/html/verizon/delphi-connect/delphi-connect_user-manual_1004982439.webp)
439
The module has no impact on your vehicle’s gas mileage.
37. Why don’t I see the right vehicle at the top of my Dashboard page?
If you have connected your module to more than one vehicle, you can choose which vehicle data
you want to view. On the website, select the down arrow next to the vehicle name at the top of
the page and select the desired vehicle. In the Android app, tap the name of the vehicle name at
the top of the screen and select the desired vehicle. In the iPhone app, tap the vehicle icon at
the top of the screen and then select the desired vehicle.
38. How do I know if I am out of a Verizon Wireless coverage area?
With the engine running, you can determine this by looking at the Status LED. If it is solid Red,
there is no cellular coverage. If it is solid or blinking Yellow, you are connected on a roaming
network and off the Verizon network.
39. I plugged my module into my OBD II port but I don’t see my vehicle when I log into the app or
portal. Why?
Verify your vehicle’s compatibility in the online fitment guide before proceeding. If it is listed as
compatible, follow the installation steps in the Get To Know Your Device pamphlet or the Device
Manual and ensure that each step is completed successfully and check the Troubleshooting
section for further guidance. Make sure you are looking at the correct vehicle by using the
vehicle selector in the app. If the blue LED returns to solid after the initial setup, your vehicle is
currently incompatible with Delphi Connect sytem.
40. Will my module work with the telematics system that came with my car, examples include
Mercedes mBrace, Lexus Enform, Hyundai BlueLink, BMW ConnectedDrive, Volvo On Call?
The Delphi Connect modules are designed to work regardless of a car’s existing telematics sys-
tem. However, some features provided by the car maker may be impacted. Please contact your
car manufacturer for further information.
41. I have more than one module on my account, why don’t I see all of my vehicles?
Make sure each unit is properly installed and functioning. First, under the Settings page, tap
Account Settings, then Manage Modules, then confirm that all the modules are listed. Second,
start each vehicle and confirm that the LED on the module is blinking green while the engine is
Summary of Contents for Delphi Connect
Page 1: ...User Guide Delphi Connect ...
Page 9: ...9 ...
Page 15: ...15 3 Review and accept the privacy and terms of use On Android ...
Page 16: ...16 On iPhone ...
Page 26: ...26 3 Review and select ACCEPT to accept the privacy statement and terms of use ...
Page 41: ...41 To request a Password reset tap Forgot Username or Password Tap Forgot Password ...
Page 48: ...48 Last recorded location of vehicle The most recent alerts ...
Page 59: ...59 2 In the Geo Fences settings panel tap CREATE NEW FENCE ...
Page 65: ...65 2 In the Geo Fences settings panel tap CREATE NEW FENCE ...
Page 66: ...66 3 Tap Search on the soft menu ...
Page 73: ...73 2 Tap the pencil icon to the right of the name of the Geo Fence you want to edit ...
Page 78: ...78 2 Tap the pencil icon to the right of the name of the Geo Fence you want to delete ...
Page 79: ...79 3 On the soft menu tap Delete then tap OK to delete or Cancel to exit without deleting ...
Page 113: ...113 3 Tap Vehicle Settings ...
Page 114: ...114 4 Tap the vehicle in which the module is currently installed ...
Page 115: ...115 5 Tap Bluetooth Settings ...
Page 116: ...116 6 Tap the name of the device you wish to remove ...
Page 129: ...129 2 Tap Add Module ...
Page 133: ...133 2 Tap the ESN or IMEI number of the module you want to remove ...
Page 136: ...136 2 Tap the vehicle you wish to review ...
Page 138: ...138 2 Tap the vehicle you wish to review and then tap Edit ...
Page 142: ...142 2 Tap the vehicle you wish to configure ...
Page 143: ...143 3 Tap Alerts Notifications ...
Page 144: ...144 4 Tap Geofence ...
Page 146: ...146 6 Tap the Geo Fence name to configure the entry and exit alerts individually ...
Page 148: ...148 Configuring the Speed Alert 1 Tap Settings from the side menu then tap Vehicle Settings ...
Page 149: ...149 2 Tap the vehicle you wish to configure ...
Page 150: ...150 3 Tap Alerts Notifications ...
Page 152: ...152 5 Tap the word Speed to configure the speed threshold ...
Page 154: ...154 Configuring the Motion Alert 1 Tap Settings from the side menu then tap Vehicle Settings ...
Page 155: ...155 2 Tap the vehicle you wish to configure ...
Page 156: ...156 3 Tap Alerts Notifications ...
Page 158: ...158 5 Tap the word Motion to configure the motion threshold ...
Page 161: ...161 2 Tap the vehicle you wish to configure ...
Page 162: ...162 3 Tap Alerts Notifications ...
Page 164: ...164 5 Tap the words Engine RPM to configure the RPM threshold ...
Page 168: ...168 2 Tap the vehicle you wish to configure ...
Page 169: ...169 3 Tap Alerts Notifications ...
Page 170: ...170 4 Tap the word Speed to configure the notifications ...
Page 172: ...172 6 Tap Add Notification ...
Page 176: ...176 2 Tap the vehicle you wish to configure ...
Page 177: ...177 3 Tap Alerts Notifications ...
Page 178: ...178 4 Tap the word Speed to configure the notifications ...
Page 182: ...182 Enter a 4 digit PIN You will be asked to re enter the 4 digit PIN for confirmation ...
Page 183: ...183 The PIN code will now show ON ...
Page 184: ...184 Disable Personal PIN Code On the side menu tap Settings then PIN code ...
Page 185: ...185 Enter your 4 digit PIN ...
Page 186: ...186 The PIN code will now show OFF ...
Page 188: ...188 2 Tap About and then tap OBD Locator ...
Page 190: ...190 2 Tap About and then tap the document you wish to review ...
Page 202: ...202 The most recent trips ...
Page 205: ...205 Geo Fences To enable and disable the display of Geo Fences tap the Geo Fence button ...
Page 215: ...215 9 Tap the Geo Fence Settings button or the Location button when you are done ...
Page 222: ...222 2 Tap on the name of the Geo Fence you want to edit ...
Page 227: ...227 2 Tap the name of the geo fence you want to delete ...
Page 228: ...228 3 Tap Delete then tap Yes to delete or No to exit without deleting ...
Page 257: ...257 2 Tap Vehicle Settings 3 Tap the vehicle in which the module is currently installed ...
Page 258: ...258 4 Tap Bluetooth Settings ...
Page 261: ...261 3 Tap your phone s name ...
Page 263: ...263 5 Return to the Delphi Connect side menu ...
Page 266: ...266 3 Tap Vehicle Settings ...
Page 267: ...267 4 Tap the vehicle in which the module is currently installed ...
Page 268: ...268 5 Tap Bluetooth Settings ...
Page 269: ...269 6 Tap the name of the device you wish to remove ...
Page 282: ...282 2 Tap Add Module ...
Page 286: ...286 2 Tap the ESN IEMI number of the module you want to remove ...
Page 289: ...289 Tap the vehicle you wish to review ...
Page 291: ...291 2 Tap the vehicle you wish to review and then tap Edit ...
Page 295: ...295 2 Tap the vehicle you wish to configure ...
Page 296: ...296 3 Tap Alerts Notifications ...
Page 297: ...297 4 Tap Geofence ...
Page 299: ...299 6 Tap the Geo Fence name to configure the entry and exit alerts individually ...
Page 301: ...301 Configuring the Speed Alert 1 Tap Settings from the side menu then tap Vehicle Settings ...
Page 302: ...302 2 Tap the vehicle you wish to configure ...
Page 303: ...303 3 Tap Alerts Notifications ...
Page 305: ...305 5 Tap the word Speed to configure the speed threshold ...
Page 307: ...307 Configuring the Motion Alert 1 Tap Settings from the side menu then tap Vehicle Settings ...
Page 308: ...308 2 Tap the vehicle you wish to configure ...
Page 309: ...309 3 Tap Alerts Notifications ...
Page 311: ...311 5 Tap the word Motion to configure the motion threshold ...
Page 314: ...314 2 Tap the vehicle you wish to configure ...
Page 315: ...315 3 Tap Alerts Notifications ...
Page 317: ...317 5 Tap the words Engine RPM to configure the RPM threshold ...
Page 321: ...321 2 Tap the vehicle you wish to configure ...
Page 322: ...322 3 Tap Alerts Notifications ...
Page 323: ...323 4 Tap the word Speed to configure the notifications ...
Page 328: ...328 2 Tap the vehicle you wish to configure ...
Page 329: ...329 3 Tap Alerts Notifications ...
Page 330: ...330 4 Tap the word Speed to configure the notifications ...
Page 334: ...334 Enter a 4 digit PIN You will be asked to re enter the 4 digit PIN for confirmation ...
Page 335: ...335 The PIN code will now show ON ...
Page 336: ...336 Disable Personal PIN Code On the side menu tap Settings then PIN code ...
Page 337: ...337 Enter your 4 digit PIN ...
Page 338: ...338 The PIN code will now show OFF ...
Page 340: ...340 Tap About and then tap OBD Locator ...
Page 342: ...342 Tap About and then tap the document you with to review ...
Page 345: ...345 Enter the account email address you provided in your User Settings and click Send Email ...
Page 353: ...353 Click the circle next to the information you want to provide ...
Page 357: ...357 Last recorded Location of vehicle The most recent alerts ...
Page 365: ...365 2 In the Geo Fences window click CREATE NEW FENCE ...
Page 369: ...369 3 Click ENTER ADDRESS ...
Page 370: ...370 4 Enter the address or business name you want to find and click VIEW RESULTS ...
Page 406: ...406 Add a Module to Your Account 1 On the Settings menu select MANAGE MODULES ...
Page 423: ...423 2 Click the word Speed to configure the notifications 3 Click Add new notification ...
Page 428: ...428 3 Click Add new notification 4 Select Text for the notification type ...
Page 431: ...431 3 To delete a notification mobile number click the x next to the mobile number ...
Page 463: ...463 ...
Page 464: ...OM231VW v 00 ...