Verizon ASK-MAE311 Manual Download Page 2

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INSIDE THE BOX

INSTALL STREAM TV MOCA ETHERNET ADAPTER

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3.1 Positioning the device ........................................................................................................................................................................................................................................................... 5

3.2 Setup requirements .............................................................................................................................................................................................................................................................. 5

3.3 Installing the device .............................................................................................................................................................................................................................................................. 6

CONFIGURE YOUR STREAM TV MOCA ETHERNET ADAPTER

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4.1 Log in the device’s Web User Interface

WEB USER INTERFACE

5.1 Settings ............................................................................................................................................................................................................................................................................... 13

5.2 Status .................................................................................................................................................................................................................................................................................. 20

5.3 Advanced ............................................................................................................................................................................................................................................................................ 23

TROUBLESHOOTING

TECHNICAL SPECIFICATION

REGULATORY COMPLIANCE NOTICES

Summary of Contents for ASK-MAE311

Page 1: ...Stream TV MoCA Ethernet Adapter Model ASK MAE311 ASK MAE311UM0308 ...

Page 2: ...he device 5 3 2 Setup requirements 5 3 3 Installing the device 6 4 CONFIGURE YOUR STREAM TV MOCA ETHERNET ADAPTER 10 4 1 Log in the device s Web User Interface 10 5 WEB USER INTERFACE 12 5 1 Settings 13 5 2 Status 20 5 3 Advanced 23 6 TROUBLESHOOTING 26 7 TECHNICAL SPECIFICATION 27 8 REGULATORY COMPLIANCE NOTICES 28 ...

Page 3: ...ailable wall outlet The USB port of the Stream TV MoCA Ethernet Adapter can provide power to the Stream TV device and transmit video streams The Stream TV MoCA Ethernet Adapter complies with MoCA 2 5 standard which can deliver up to 2 5Gbps wired speed through your existing home coaxial wiring With this device you can enjoy 4K 8K video streaming and high speed Internet connection with your existin...

Page 4: ...t the USB port of the Stream TV MoCA Ethernet Adapter to the Stream TV box provided by Verizon 1G RJ 45 Port The 1G RJ 45 ports provide 1Gbps Ethernet connection for Ethernet enabled devices via your MoCA network AC Port Connect the AC power cable supplied with this product to this port to power on the device The power rating of this port is 110 240V Reset If you experience diﬃculties with your de...

Page 5: ...TV box Power on and only connected to Stream TV box Oﬀ Not connected to the Stream TV box Not connected to Stream TV device and not connected to MoCA network Red Not connected to Stream TV device but connected to MoCA or Ethernet network Red Connected to the Stream TV box but no Internet connection Connected to Stream TV device but not connected to MoCA or Ethernet network Yellow Operating Normall...

Page 6: ...4 2021 Verizon All rights reserved 2 INSIDE THE BOX Inside the product package you should find the following items Contact Verizon Customer Support if any of the items is missing or damaged ...

Page 7: ... from the direct sunlight 3 2 Setup requirements To configure your Stream TV MoCA Ethernet Adapter via a computer you need a router and computer that meet the following system requirements A router supports RJ 45 LAN and MoCA LAN A computer with an Ethernet RJ 45 LAN port 10Base T 100Base TX 1000Base TX Web browser such as Internet Explorer Firefox Safari or Google Chrome ...

Page 8: ...utlet to the Data port on the Stream TV MoCA Ethernet Adapter 3 Connect the provided USB cable from your Stream TV device to the USB port on the Stream TV MoCA Ethernet Adapter 4 Connect your laptop desktop or game console devices to the LAN port on the Stream TV MoCA Ethernet Adapter 5 Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter 6 Wait for the system light to turn s...

Page 10: ...rom the LAN port on the Stream TV MoCA Ethernet Adapter to your existing Ethernet outlet or the Ethernet port on the modem router 3 Connect the provided USB cable from your Stream TV device to the USB port on the Stream TV MoCA Ethernet Adapter 4 Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter 5 Wait for the system light to turn solid white This indicates that the Stream...

Page 12: ... the Stream TV MoCA Ethernet Adapter is properly connected to the home network Please refer to section 3 on how to install your Stream TV MoCA Ethernet Adapter 1 Find the IP address of the Stream TV MoCA Ethernet Adapter from the home router 2 Open a web browser and enter the Stream TV MoCA Ethernet Adapter s IP Address in the address bar 3 The login dialog box is displayed 4 Enter the username an...

Page 14: ...onfigure its various functions Please ensure to click the Save button to save your settings after making changes After completing the configuration please Reset the device for the settings to take effect please refer to Section 5 3 2 on how to reset the device Menu Use the left side of the menu to navigate Save Please remember to save your changes by clicking on the save button ...

Page 15: ... of Stream TV MoCA Ethernet Adapter It allows you to configure the basic MoCA settings of the device Please ensure to click the Save button to save your settings after making changes After completing the configuration please Reset the device for the settings to take effect please refer to Section 5 3 2 on how to reset the device MoCA Setup ...

Page 16: ...requency in MHz that the Stream TV MoCA Ethernet Adapter uses to transmit beacon for joining the MoCA network Tx Power The Tx power parameter is the maximum transmit power of the Stream TV MoCA Ethernet Adapter Each incremental value increases the transmit power by 3dB The following table lists the transmit power for each setting value 10 9 8 7 6 5 4 3 2 1 0 dBM 2 1 4 7 10 13 16 19 22 25 28 Beacon...

Page 17: ...needed for normally operating the Stream TV MoCA Ethernet Adapter It is only for you to access the Web User Interface of the Stream TV MoCA Ethernet Adapter Please ensure to click the Save button to save your settings after making changes After completing the configuration please Reset the device for the settings to take effect please refer to Section 5 3 2 on how to reset the device ...

Page 18: ...ddress if you want to manually configure the IP address of the Stream TV MoCA Ethernet Adapter IP Address This is only needed if the Static IP Address is selected above Enter the IP address Please make sure that the IP address of each Stream TV MoCA Ethernet Adapter is unique and is in the same network subnet as the home network Netmask This is only needed if the Static IP Address is selected abov...

Page 19: ...e unauthorized access to the Web User Interface of the device MoCA Network Security The MoCA Network Security password allows you to control which Stream TV MoCA Ethernet Adapter can join your home MoCA network When it is enabled all devices on your MoCA network must use the password designated here to join the MoCA network By default this setting is disabled Please note that all devices on your M...

Page 21: ...word contains any combination of 4 64 characters Confirm Password Retype your new password to confirm the setting MoCA Network Security Setup Security Enabled The Network Security allows the user to enable or disable the network encryption on the MoCA network New Password The Network security password must be between 12 to 17 numbers only Do NOT include spaces letters or special characters Confirm...

Page 23: ...e current Link status of the MoCA network Beacon Channel Display the Beacon Channel frequency Primary Channel Display the Primary Channel frequency Secondary Channel Display the Secondary Channel frequency First Channel Display the First Channel frequency Number of Channels Display the number of MoCA Bonding Channels MoCA TX Display the total number of good bad and dropped MoCA packets in the tran...

Page 24: ...ive MoCA PHY rates PHY rate in Mbps between all the MoCA devices operating in the MoCA network This data rate is an average of the Tx and Rx data rates between MoCA devices PHY Rates Unicast NPER Display the NPER PHY rate in Mbps Default is NPER Unicast VLPER Display the VLPER PHY rate in Mbps ...

Page 25: ...ll rights reserved 5 3 Advanced 5 3 1 Upgrade This page allows you to upgrade the firmware of the Stream TV MoCA Ethernet Adapter Please do not remove the power adapter when you are upgrading the firmware for the device ...

Page 26: ...uter 2 Click the Choose File button to navigate to the downloaded firmware image file bin file that you stored on your computer 3 Click the Upgrade button 4 Wait for the firmware upgrade to be completed Typically it takes 60 90 seconds for the flash to be updated 5 After the completion status screen appears please click the Reboot button to restart the device and complete the upgrade ...

Page 27: ...re Defaults will restart the system You may need to look up the IP address and use the default username and password if the Restore Defaults is performed Reset Reboot Click the Reboot button to restart the system It takes around 10 seconds to reboot the device Restore Defaults Click the Restore Defaults button to restore the settings of the device to factory default values ...

Page 28: ...mputer can be allocated an IP address on the network by the gateway s DHCP server You will need to check the support for your device or computer s operating system e g Windows Mac OS for the detailed instructions about how to do this Make sure that you have the correct IP address of the Stream TV MoCA Ethernet Adapter as well as the correct username and password Where can I get more help Visit htt...

Page 29: ...In Frequency Extended D Band F Connector F Connector 1 for Data USB Port USB 3 1 Type C 1 for Stream TV device Ethernet Port 1G RJ 45 1 AC Power Port 110 240V 0 5A 50 60MHz Certificates FCC UL MoCA 2 5 Certificate Dimension 127 5 x 85 x 30 mm Operating Temperature Range 0 40 C Storage Temperature Range 20 80 C ...

Page 30: ...ly to powerline products Consult the dealer or an experience radio or television technician for help Declaration of Conformity for Products Marked with the FCC Logo USA Only This device complies with Part 15 of the FCC Rules license exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference ...

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