Verizon ARC-XCI55AX, User Manual, Page: 150 / 167

tROUBlEShOOtING tIpS
6.0e/ LAN CONNECTION FAILURE
To troubleshoot a LAN connection failure:
• Verify your Verizon Internet Gateway is properly installed, LAN
connections are correct, and that the Verizon Internet Gateway
and communicating network devices are all powered on.
• Confirm that the computer and Verizon Internet Gateway are
both on the same network segment.
If unsure, let the computer get the IP address automatically by
initiating the DHCP function, then verify the computer is using an IP
address within the default range of 192.168.1.2 through 192.168.1.254.
If the computer is not using an IP address within the correct IP
range, it will not connect to your Verizon Internet Gateway.
• Verify the subnet mask address is set to 255.255.255.0.
6.0f/ TIMEOUT ERROR OCCURS WhEN ENTERING ThE URL OR
IP ADDRESS
Verify the following:
• All computers are working properly.
• IP settings are correct.
• Verizon Internet Gateway is on and connected properly.
• Verizon Internet Gateway settings are the same as the computer.