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17

Changing the paper roll

A special thermal paper roll with a width of 57 mm and a 
diameter of up to 50 mm is used in the terminal.
When the paper roll is nearing its end, a coloured indicator 
strip becomes visible indicating that the printer is about to 
run out of paper. If the strip appears, it means that the 
printer has enough paper for one more receipt.

Attention

!

Poor quality paper can jam the printer and create excessive 
paper dust. Thermal paper must be stored in a dry and dark 
place. Moisture, temperature, friction, liquids, etc. can affect 
the characteristics of the paper. Do not place a paper roll 
with wrinkled, wet or damaged paper in the printer.

1

2

3

4

First press the key on the side of the terminal
to open the paper roll cover and lift it up as shown on the 
illustration. Remove the empty paper roll from the printer

Slightly unwind the new paper roll and remove the 
protective strip from the edge, if required. 

Place the new paper roll so that the paper moves from 
the bottom of the roll towards the front edge. Leave 
a small amount of paper to extend outside the printer door.

Close the terminal cover by pressing it gently until it clicks. 
A small amount of paper must extend outside the printer. 
Cut the paper with the metal strip on the printer.

Summary of Contents for VX675 CTLS

Page 1: ...1 Verifone VX675 CTLS Payment Terminal Manual...

Page 2: ...3 Chip card transactions 4 Contactlesscardtransactions 6 Swipe card transactions 8 Response codes in the event of transaction failure 10 Transaction revocation 12 Printing out a copy of the receipt 14...

Page 3: ...eypad features Paper roll switching button for opening plastic cover Signal receiver Service button Options Cancelling a sales transaction Correct Confirm entry Slot for magnetic card Slot for chip ca...

Page 4: ...nt has been entered the green key must be pressed To correct the PIN the yellow key must be pressed To abort the transaction the red key must be pressed PIN OK Connecting Connected If the PIN has been...

Page 5: ...Terminal id Time of transaction Receipt number Card type Card number four last numbers are visible Transaction type Transaction total Receipt type Authorization code Confirmation upon sucessful payme...

Page 6: ...orrect the amount one character at a time press the yellow key To abort the transaction press the red key Reading the card Successful Remove the card Ask the customer to hold the card on the terminal...

Page 7: ...ad see page 4 Performing a sales transaction with a chip card The first copy of the receipt remains with the vendor and the second is handed over to the buyer Name of the point of sale Address of poin...

Page 8: ...transaction press the red key Enter card s last 4 digits 10 00 EUR Enter the last 4 digits of the customer s bank card into the terminal After entry press the green key To correct the last 4 digits o...

Page 9: ...eceipt if it receives a positive reply code from the authorisation centre If not the transaction is not saved and the terminal will issue an error message with the reply code and further instructions...

Page 10: ...ed 102 Possible card fraud 104 Restricted card 105 Contact customer support on 6 132 300 107 Contact customer support on 6 132 300 109 Invalid vendor Contact customer support on 6 132 300 110 Wrong am...

Page 11: ...Payment terminal VeriFone VX675 Verbal explanation of the code 9xx If the terminal prints a code starting with number 9 there s a system error preventing performance of the transaction Contact custom...

Page 12: ...tomer s bank card into the PIN keypad s chip reader If the sales transaction was performed using a magnetic card Swipe the customer s bank card through the card reader If the sales transaction was per...

Page 13: ...l amount until transactions are sent to the bank by default the terminal sends transactions to the bank once a day In the event the terminal displays the message TRANSACTION NOT FOUND it means that tr...

Page 14: ...py of the last transaction WhenTransaction confirmed the key is pressed you can print out other copies Enter the appropriate receipt number as necessary To print receipts press the green key Transacti...

Page 15: ...g a day can be sent to the bank either automatically or manually Automatic sending is started at the time configured for the terminal If automatic transfer fails Transfer the transactions manually or...

Page 16: ...on document The person returning the card must make sure they are dealing with the correct person The data of the card holder and the presented document must be recorded on the error code receipt prin...

Page 17: ...s etc can affect the characteristics of the paper Do not place a paper roll with wrinkled wet or damaged paper in the printer 1 2 3 4 First press the key on the side of the terminal to open the paper...

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