VeriFone MX 830 Installation Manual Download Page 2 | Manualshive

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MX 800 S

ERIES

I

NSTALLATION

G

UIDE

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Summary of Contents for MX 830

Page 1: ...MX 800 Series Installation Guide...

Page 2: ...MX 800 SERIES INSTALLATION GUIDE...

Page 3: ...t of this document and all features and specifications are subject to change without notice The information contained herein does not represent a commitment on the part of VeriFone Inc Publications ar...

Page 4: ...MX 800 SERIES INSTALLATION GUIDE...

Page 5: ...ocation 9 Stand Mount 9 PIN Protection Measures 10 Installing Optional Components 11 Installing Countertop Wedge 11 Installing I O Modules 12 Installing MSAM Cards 13 Installing the Trimplate 15 Insta...

Page 6: ...DE CHAPTER 4 Specifications Terminal Specifications 25 PINpad Security Best Practices Introduction 27 Security Activities 28 Administrative Activities 29 Physical Activities 31 Technical Activities 32...

Page 7: ...0 Series terminals A basic description of terminal features is also provided Document Organization The following chapters are included Chapter 1 Features explains the features of and factory options f...

Page 8: ...apped or selected and for keys to be pressed The pencil symbol is used to highlight important information The caution symbol indicates possible hardware or software failure or loss of data The lightni...

Page 9: ...minals in different locations can be equipped with different modules as needed Built in upgradability protects investment allowing stores to adapt to changing trends Multifunction connector Accepts al...

Page 10: ...customers economically address today s needs while adding capabilities as desired protects investment Ethernet USB Universal Serial Bus connectivity Allows LAN connections for high speed data transfer...

Page 11: ...reducing wear and tear on card readers and cards Contactless readers can be used to support any number of payment and value added applications See Installing Optonal Components for more information PC...

Page 12: ...d Master Key injection For further information on System Mode see the MX 800 Series Reference Manual Total Cost of Ownership The MX 800 Series terminals have been designed to be flexible and future pr...

Page 13: ...esents installation guidelines for the MX 800 Series terminal Unpacking Open the shipping carton and carefully inspect the contents for possible tampering or shipping damage Figure 1 Example of Termin...

Page 14: ...minal unit Cable tie down strap and screw Power pack power supply Multiport cable Stylus and tether optional Mounting holster optional Privacy Shield 2 Remove the protective plastic wrap from the disp...

Page 15: ...ormally directed upward and radiates outward at an angle Therefore keeping the MX 800 Series terminal low and away from the pad usually reduces interference For information about detecting excessive E...

Page 16: ...the PIN entry process These methods would typically be used in combination though in some cases a method might be used singly Positioning of terminal on the check stand in such a way as to make visual...

Page 17: ...e raises the rear section of the MX 800 Series terminal by an angle of 10 degrees to facilitate use of the screen Figure 3 Figure 3 Countertop Wedge Rear View of the MX 800 Series Terminal To install...

Page 18: ...Countertop Wedge Installing I O Modules Use the following steps to install optional I O modules 1 Loosen the module retaining screw on the bottom of the terminal Figure 5 until the old module can slid...

Page 19: ...d MSAM cards to run small applications such as loyalty programs MSAM cards are used only with MX 800 Series terminal smart card configurations 1 Unplug the power pack from the multiport cable 2 Place...

Page 20: ...ted Figure 9 Inserting the MSAM Card NOTE Before inserting the MSAM card position it with the card s gold contacts facing the smart card reader end of the terminal The cardholder connector base has a...

Page 21: ...he trimplate by lining up the three notches of the face plate into the unit 2 Firmly snap the top part of the trimplate to secure it Figure 11 Installing the Trimplate Installing the Stylus and Holste...

Page 22: ...cable into the top of the terminal Figure 13 Plug in the Stylus Cable 3 For the wide stylus secure the cable into the two strain relief tabs on the underside of the holster NOTE Check the stylus cabl...

Page 23: ...mplete information about installing and using an optional device see the user documentation supplied with that device Multiport Cable The MX 800 Series terminals use a multiport cable Figure 15 to mak...

Page 24: ...ssure to snap the terminal connector into place Do not attempt to remove the terminal connector by pulling directly on the cable Instead firmly grasp the sides of the terminal connector with thumb and...

Page 25: ...stall the tie down strap as shown in Figure 16 Then connect the RS485 tailgate connector to the desired 12 volt port on th back of the IBM register such as 9A or 9B Figure 16 Example ECR Connection CA...

Page 26: ...using a standard Ethernet cable insert the LAN cable from the LAN router or hub into the Ethernet port on the multiport cable Connecting to USB Host or Hub Connecting to a USB host or hub requires Ve...

Page 27: ...cable through the slots to the desired exit side 4 Insert the plug from the power pack into the 12V receptacle on the multiport cable NOTE If connected to an ECR the MX 800 Series terminal can receiv...

Page 28: ...calibration procedure below should then be performed To perform a touch screen panel calibration follow this procedure 1 Press the recessed button near the top of the Magnetic Stripe Reader with a st...

Page 29: ...clean the screen with it Do not spray cleaners or other solutions directly onto the display Magnetic Stripe Reader Dirt can lead to magnetic stripe card reading problems The magnetic stripe reader MSR...

Page 30: ...24 MX 800 SERIES INSTALLATION GUIDE...

Page 31: ...age temperature 18 to 66 C 0 to 150 F Humidity 15 to 95 relative humidity no condensation Dimensions MX 880 Height 192 mm 7 5 inches Width 186 mm 7 32 inches Depth 64 mm 2 5 inches MX 870 Height 153 m...

Page 32: ...26 MX 800 SERIES INSTALLATION GUIDE Shipping weight 1 08 kg 2 38 lb includes terminal cable tie down strap and screw and the MX 800 Series Quick Installation Guide...

Page 33: ...r via wireless communications Due to repeated targeting of pre PED PINpads and payment terminals VeriFone has developed the following PINpad Security Best Practices These best practices first enable a...

Page 34: ...r suspicious activity around pumps Change default PINpad passwords Monitor PINpad payment problems Check the accreditations references of any service technicians Require they show ID and sign a servic...

Page 35: ...Npads and payment terminals New employees should be trained to be on the lookout for suspicious activity around the PINpad or payment terminal and who to call should such activity be cause for concern...

Page 36: ...rate shift schedules so that a staff audit trail is available Schedules of what staff worked when should be maintained to help with any investigations or enquiries that may arise at a future date This...

Page 37: ...vities should a breach occur Determine who in you company will be the go to person or coordinator of all breach related activity How do you respond Who do you need to call first Can you respond intern...

Page 38: ...from the POS terminal to the communications equipment All sensitive customer data should be encrypted before it leaves the PINpad 2 Validate the serial number If your terminal contains an electronic s...

Page 39: ...s MasterCard February 2006 Draft V02 2 Visa Fraud Prevention for merchants http merchants visa com prevention main jsp 3 Payment Card Industry PCI Data Security Standard https www pcisecuritystandards...

Page 40: ...34 MX 800 SERIES INSTALLATION GUIDE...

Page 41: ...wnership 6 H Host PC 20 I installation I O modules 12 MSAM cards 13 MX 800 Series 7 optional components 11 selecting a location 9 stand mount 9 trimplate 15 I O modules 12 L location for MX 800 Series...

Page 42: ...INSTALLATION GUIDE PIN protection measures 10 power up with multiport cable 21 S smart cards contactless 5 specifications MX 800 Series 25 stand mount for MX 800 Series 9 T trimplate installing 15 U U...

Page 43: ...MX800 SERIES INSTALLATION GUIDE 37...

Page 44: ...MX 800 Series Installation Guide VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA Tel 408 232 7800 www verifone com...

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