14
Warranty
We thank you for purchasing this Verbatim product and hope you will enjoy using it.
In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install
guide, instruction manual and any additional electronic and or printed manuals. When problems
occur we have a database with Frequently Asked Questions (FAQ) on our Verbatim website (www.
verbatim.com), please check this site before you contact the helpdesk.
Your Guarantee
All Verbatim products come with unlimited technical phone and web support. By this Guarantee,
Verbatim warrants their products to be free from defects in material and workmanship for a period
listed below from the date of its original purchase. If during this period of guarantee the product
proves defective due to improper materials or workmanship, Verbatim will, without charge for labour
or parts, at its sole discretion, repair or replace the product or its defective parts upon the terms and
conditions set out below.
Conditions
This guarantee will be granted only when the original invoice or sales receipt (indicating the date
of purchase, product and serial number) is presented together with the defective product and
a Verbatim RMA number received from the Verbatim Website or given by a Verbatim Service
Center. Verbatim reserves the right to refuse the free-of-charge guarantee services when the date
of purchase of the product cannot be proven. This guarantee will not apply if the RMA number
is missing, the serial number on the product has been altered, removed or made illegible. This
guarantee covers only the hardware components packaged with the product. This guarantee
covers none of the following: (a) any consumable supplied with the product, such as media or
batteries; (b) damage to or loss of any software programs, data or removable storage media; (c) any
damage resulting from adaptations, changes or adjustments, which may have been made to the
product, without the prior written consent of Verbatim; (d) attempted repair by any party other than
authorized by Verbatim and (e) accidents, lightning, water, fire or any other such cause beyond the
reasonable control of Verbatim.
With respect to all services provided, Verbatim is not responsible for any damage to or loss of
any programs, data or other information stored on any media or any part of any product serviced.
Verbatim is not liable for the consequence of business loss in case of system failure. Be sure to
exclude all parts not covered by this guarantee prior to returning the product to Verbatim. Verbatim
is not liable for any loss or damage to these items. If during the repair of the product the contents of
the hard drive are altered, deleted or in any way modified, Verbatim is not liable whatsoever.
Repair parts and replacement products will be provided on an exchange basis and will be either
new, equivalent to new or reconditioned. All replaced parts and products become the property of
Verbatim. The period of guarantee for any product or part repaired or replaced in warranty shall be
the balance of the original guarantee. Repairs or replacements on product or parts out of warranty
carry 6 (six) months guarantee.
EN
2
YEAR
WARRANTY
