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Trouble shooting - General problems
If you still have problems getting your Verbatim drive to function properly despite having installed it
correctly, then please check the following items:
Hardware requirements
• Does your system meets the hardware requirements (see page 4)?
Connecting the Verbatim device
• Is the cable connected correctly to your computer and the Verbatim device? Check whether the
cable is plugged in correctly. The cable must be firmly in place!
• Does the device have a power supply? Determine if the media can be ejected and if the device is
getting power when the system boots.
Recording speed (BD)
• The Verbatim External Slimline Blu-ray Writer is USB 3.0 compliant. While USB 3.0 supports
recording speeds higher than 6x, if this drive is connected to a USB 2.0 port the maximum CD
recording speed is 6x.
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