Venturo ET18KXX-20, Parts & Installation Manual

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Revised: January 2015 12-00073_VNT1-D
VENTURO CRANES LIMITED WARRANTY POLICY
Venturo products are built to last…we guarantee them.
As a purchaser of any new Venturo product covered by warranty, you will receive 1 year of
the most complete coverage available…and, at no added cost to you.
1-Year Limited Warranty Policy
This limited policy warrants new products of Venturo to be free from defects in material and workmanship for a period
of one (1) year from date of original installation. OEM products or accessories purchased by Venturo as part of or
offered with our product will carry the OEM manufacturer’s respective warranty. Our warranty covers:

Repair or replacement of product

Labor to repair or replace product

Freight to return and/or replace product
We shall not be liable for any contingent liabilities arising out of the improper function of any products. Warranty shall
become void if the product is improperly installed, modified, damaged, abused or used for application other than
intended use. There is no warranty of merchantability, fitness for a particular purpose, warranty arising from course of
dealing or usage of trade, or any other implied or expressed warranty, except as made specifically herein. This warranty
supersedes all previous warranties, written or implied.
Warranty Claims
Venco Venturo Industries LLC will make a good faith effort for prompt correction or other adjustment with respect to
any product, which proves to be defective after our inspection and within the warranty period. Before any repairs are
attempted or before returning any product, your Venturo Distributor is required to obtain a warranty claim
number. This number is necessary for any claim to be considered. To obtain a warranty claim number, Venturo requires
the model and serial number. Only authorized Venturo Distributors can perform warranty. For the name and address of
your local Venturo Distributor call the
Warranty Claim Department - 513-772-8448.
WARNING - It is the responsibility of the installer to ensure the installation is completed according to the manufacturer's
recommendations, ensure the ultimate user understands how to operate product in a safe manner, and understands the
need for regular service and maintenance by an authorized Venturo Distributor. No modifications or alterations may be
made to any Venturo product without the expressed written consent of Venco Venturo Industries LLC. Installation of
any Venturo product must be done by an authorized Venturo Distributor, to the standards of the industry; including
maintenance, service and affixing of all instruction, safety and warning decals. Users should be instructed as to the safe
operation at time of delivery. Maintenance, service, operation and safety warning decals are available on request from
Venco Venturo Industries LLC.
VENCO VENTURO INDUSTRIES LLC
12110 BEST PLACE | CINCINNATI, OHIO 45241
P: 800-226-2238 | F: 513-326-5427
www.venturo.com