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TROUBLE SHOOTING GUIDE
SYMPTOM
CAUSE (AND REMEDY)
• Check that the AC power cord is connected.
• Turn on the unit.
• Remove any obstacles between the remote and the
unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the batteries in the remote with a new one.
• Check the location of the antenna and adjust it if
necessary.
• Make sure the antenna cable is connected firmly.
• Make sure all input cables are firmly connected.
• Increase the volume.
• Check whether the mute function has been activated
on the Remote Control.
• Check the Picture setting within the Setup menu.
• Check to make sure the program you are watching is
broadcast in Color and not Black & White.
• Make sure the unit is plugged in and turned on.
• Make sure that the TV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
• Make sure the antenna or audio/video source device
is working properly.
• Make sure all cables are connected firmly.
• Check for local interference.
• Make sure there are no unshielded electrical devices
nearby that are causing interference.
• Turn the TV off for 30 minutes, then try it again.
No power.
The remote does not
function.
Bad Picture (snow,
multiple images,
distortion, blurry)
No sound.
Black and white picture.
No picture or sound.
Colored patches of
picture.
PLV16151S1 VEN - WM CANADA.pmd
1/10/2007, 5:06 PM
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