36
EN
WHAT TO DO IF ...
!
Ensure that the device is switched off during any measures and the power
plug is disconnected from the mains socket.
… the Power button
for switching the appliance on does not appear on the
display?
Please check whether the appliance is plugged in to the mains.
… “Water” is indicated on the display although there is water in the water tray?
Please check that there is enough water in the water tray and/or that the upper hous-
ing is on the lower housing the right way round.
i
Action: Remove upper housing. Fill water tray in lower housing with tap water
up to maximum level indicated by the WATERLINE marker. Place upper housing
onto the lower housing, ensuring it is the right way round, and switch the appliance
on again.
... white spots show up in the background when you touch the display?
In dry rooms, electrostatic charging can cause white areas to appear in the back-
ground on the display. These do not affect the functioning or ability to control the
appliance and do not constitute a defect.
... LED strip does not light up although the appliance is in operation?
Check whether the LED strip has been switched off separately. Touch the sleep
mode button on the appliance and hold for approx. 3 seconds to switch the LED strip
on again. You can also use the Venta app for this function.
i
The LED strip can not be switched on in sleep mode.
... WiFi connection is not possible?
Please check that:
• you are using a 2.4-GHz or a combined 2.4/5-GHz network. This is important be-
cause the WiFi/WLAN module in the appliance does not support 5-GHz networks.
• your router supports 802.11b/g/n.
• iOS version 9.0 or higher or Android version 4.0 or higher is installed in your phone
or tablet.
If necessary, update the operating system of your phone or tablet.
• the appliance is switched on and the WiFi symbol on the display is flashing rapidly.
(During the first start-up, the Bluetooth symbol should flash rapidly.)
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